Oracle Hospitality PMS
- Spruce & Eagle POS
Audrey Swanson
Summary
Detail-oriented and hard working professional focused on smoothly managing flow of goods into and out of store and lumber yard. Conscientious and level-headed with solid understanding of business needs, vendor processes and documentation requirements. Proficient with handheld scanners and POS systems.
Overview
3
3
years of professional experience
Work History
Inventory Control
Calaveras Lumber Co.
04.2023 - Current
- Completed daily cycle counts to maintain accuracy of records.
- Audited and corrected discrepancies in inventory numbers.
- Conducted periodic cycle counts to maintain up-to-date information on available stock quantities.
Receptionist/ Front Desk Lead
The Gateway Hotel
08.2021 - 04.2023
- Welcoming each guest personally using enthusiastic words, tone and body language
- Answering, assisting, and directing all incoming calls to appropriate parties in a professional and courteous manner
- Managing in person, online, and phone reservations
- Checking in and checking out guests
- Accurately entering, processing, and storing guest identification and other documentation to maintain organized records of guest interactions
- Managing flow of guest to ensure timely and positive experience
- Performing related clerical work and projects such as typing, filing, and sorting mail distribution
- Using applicable PMS and other software to create receipts, inventories, letters, and other business related documents
- Provide information about hotel, available rooms, rates and amenities
- Respond to clients complaints in a timely and professional manner
- Restocking of store supplies and office supplies.
- Manage building log of who is entering and exiting building
- Ensuring clean and professional appearance of front office and reception area at all times
- Performing other duties as assigned
- Take messages for management
- Ensure staff is on task
Education
High School Diploma -
Bret Harte High School
Angels Camp, CASkills
- Multitasking
- Problem-solving
- Computer skills
- Sorting and labeling
- Office organization
- Verbal and written communication
- Scheduling
- Discrepancy Investigation
- Teamwork and Collaboration
- Attention to Detail
Software
Timeline
Inventory Control
Calaveras Lumber Co.
04.2023 - Current
Receptionist/ Front Desk Lead
The Gateway Hotel
08.2021 - 04.2023
High School Diploma -
Bret Harte High School
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