Audrey Tackling

The purpose of my role as an Assistant Manager at Avis Budget is to make sure the employees are using proper procedures and dialogue, discussing sales, dialogue, and how the location I work for could be improved and what we are doing well with the operator and Territory Manager. A manager's role involves responsibility and multitasking. I check our physical inventory every day to ensure we have all vehicles, and if not, I find them if they are missing. As the staff at this location is small, I have strengthened my multitasking skills by helping customers in person, over the phone, or handling several tasks at once. My main goal for this position, is to ensure that customers have a welcoming environment, and understand the contract they are signing. I offer support in answering customer questions efficiently, and strive to build repor with the individual. Any customer issues, questions, complaints I handle to the best of my ability.

As a McDonald's Manager, I managed the business effectively, including customer Customer satisfaction, handling customer complaints and concerns, keeping the business clean and organized, organizing breaks for employees and staff during peak hours, ensuring a welcoming and convenient environment for customers, and working with customers when they have complaints and resolving them with my level of management. In addition to the operational duties, I would be in charge of money handling, key handling, counting drawers, filling drawers with cash, and arranging deposits.