Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Audrey Taylor

Cedar Park,Texas

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Student Life Assistant

Austin Community College
10.2024 - Current
  • Performed event coordination for larger parties and gatherings.
  • Trained, hired, and supervised staff for San Gabriel Campus' Student Life Department.
  • Assisted manager in all aspects of business operations.
  • Monitored equipment and provided inventory control measures.
  • Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.

Front Desk Coordinator

Springhill Suites By Marriott
05.2024 - Current
  • Assisted with check-in and check-out process by verifying identification and collecting payment information.
  • Verified reservations, answered inquiries regarding hotel services and provided general tourist information.
  • Developed promotional materials for upcoming events held at the hotel.
  • Performed administrative tasks such as filing documents, preparing reports, and updating databases.

Shift Manager/Key Holder

Starbucks
10.2020 - 04.2024
  • Oversee daily operations to ensure adherence to Starbucks' standards of quality, service, cleanliness, and efficiency
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Collaborate with management to implement training programs, enforce policies, and drive continuous improvement initiatives to optimize store performance.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.

Sales Associate

Dillard's, Inc.
05.2018 - 03.2020
  • Actively participate in merchandising and visual presentation efforts, ensuring displays are attractive, organized, and stocked to optimize sales opportunities
  • Process transactions accurately and efficiently using point-of-sale systems, handling cash, credit cards, and returns with precision and integrity
  • Collaborate with team members and management to achieve sales targets, contribute to a positive work environment, and uphold Dillard's standards of professionalism and customer service excellence.
  • Built relationships with customers to encourage repeat business.

Hospitality Coordinator

Olive Garden
05.2017 - 05.2018
  • Greet guests with warmth and hospitality upon arrival, managing the flow of the dining area to minimize wait times and maximize guest satisfaction
  • Manage reservations and waitlists effectively, utilizing reservation software and communication skills to accurately estimate wait times and accommodate guest preferences
  • Communicate effectively with servers, kitchen staff, and management to coordinate seating arrangements, resolve guest concerns, and optimize table turnover.

Cashier/Sales Associate

HEB
06.2016 - 04.2017
  • Assist customers with inquiries, product location, and pricing information, demonstrating a thorough knowledge of H-E-B's offerings and promotions
  • Adhere to company policies and procedures regarding cash handling, safety, and customer service, ensuring compliance with regulatory requirements and maintaining a secure and trustworthy checkout environment.
  • Addressed customer needs and utilized suggestive selling technique to increase sales.

Education

Associate of Arts - English

Austin Community College
Austin. TX
12.2025

Skills

  • Empathetic client assistance
  • Intrapersonal communication skills
  • Exceptional time management
  • Computer literacy
  • Adaptability and flexibility
  • Proficient in inventory oversight
  • Proven leadership capabilities
  • Problem Resolution
  • Training facilitation
  • Strategic planning

Accomplishments

  • Supervised a team of 16 staff members.
  • Achieved 30% increase in Customer Connection Score over four weeks by working with my team to develop a goal with incentive.
  • Documented and resolved store inventory management system which led to increased ease of workflow.
  • Received Moves of Uncommon Greatness (MUG) Award for my volunteer efforts in community outreach - June 2023.
  • Voted Partner of the Quarter by my peers for my strong work ethic and dedication - April 2022.
  • Collaborated with several different departments across ACC to plan and host events for students.

Certification

  • Food Safety Management License - Texas Department of Health and Safety

Timeline

Student Life Assistant

Austin Community College
10.2024 - Current

Front Desk Coordinator

Springhill Suites By Marriott
05.2024 - Current

Shift Manager/Key Holder

Starbucks
10.2020 - 04.2024

Sales Associate

Dillard's, Inc.
05.2018 - 03.2020

Hospitality Coordinator

Olive Garden
05.2017 - 05.2018

Cashier/Sales Associate

HEB
06.2016 - 04.2017

Associate of Arts - English

Austin Community College

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