Audrey Tiemann
Castle Rock,CO
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
2
2
years of professional experience
Work History
Host
Dukes Steakhouse
363 Village Square Ln, Castle Pines, CO 80108
03.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Crew Member
Walgreens
9390 S University Blvd
04.2023 - 10.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Maintained a high level of product knowledge, providing accurate information to customers.
Crew Member
Crumbl Cookies
9557 S University Blvd Unit 102, Highlands Ranch,
05.2022 - 03.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Rock Canyon High School
Highlands Ranch, CO05.2024
Skills
- Customer Service
- Empathy and Understanding
- Exceptional Communication
- Telephone Etiquette
- Professional Appearance
- Adaptable to Change
- Cleaning and Sanitation
- Payment Processing
Timeline
Crew Member
Walgreens
04.2023 - 10.2023
Host
Dukes Steakhouse
03.2023 - Current
Crew Member
Crumbl Cookies
05.2022 - 03.2023
High School Diploma -
Rock Canyon High School