Summary
Overview
Work History
Education
Skills
Timeline
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Audrey Tiemann

Castle Rock,CO

Summary

Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

2
2
years of professional experience

Work History

Host

Dukes Steakhouse
03.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Crew Member

Walgreens
04.2023 - 10.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Crew Member

Crumbl Cookies
05.2022 - 03.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked front counter
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

Rock Canyon High School
Highlands Ranch, CO
05.2024

Skills

  • Customer Service
  • Empathy and Understanding
  • Exceptional Communication
  • Telephone Etiquette
  • Professional Appearance
  • Adaptable to Change
  • Cleaning and Sanitation
  • Payment Processing

Timeline

Crew Member

Walgreens
04.2023 - 10.2023

Host

Dukes Steakhouse
03.2023 - Current

Crew Member

Crumbl Cookies
05.2022 - 03.2023

High School Diploma -

Rock Canyon High School

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Audrey Tiemann