Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Audrey Wallace

Norcross,GA

Summary

Dynamic professional with a proven track record at Alphabroder, excelling in customer service and teamwork. Recognized for enhancing patient satisfaction through effective environmental sanitation as an EVS Supervisor. Adaptable and dependable, I bring strong problem-solving skills and a commitment to excellence in fast-paced environments.

Work History

Lead IC

Alphabroder
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

EVS Supervisor

ABM Industries
  • Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
  • Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
  • Enhanced patient satisfaction scores with thorough and consistent environmental sanitation practices.

Caregiver

Private Care
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Driver

Mv Transporation
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.

Education

Washington Irving HS
New York, NY
06.1992

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication

Accomplishments

completed task as given before the due date and being certified with the work, that’s done in the time matter, and ensure each one of the staff that the work was done, satisfied to the client into our self

Languages

Spanish
Native or Bilingual

Timeline

Lead IC

Alphabroder

EVS Supervisor

ABM Industries

Caregiver

Private Care

Driver

Mv Transporation

Washington Irving HS
Audrey Wallace