Audrey Wohleber
Manhattan,IL
Summary
Social media enthusiast with strong writing and design skills. Ability to generate high-quality content to improve awareness, build customer relationships, and drive results. Sales representative with experience successfully selling products and establishing client relationships. Strong communication, problem-solving, and multitasking skills, with a commitment to going above and beyond to exceed guest expectations
Overview
2
2
years of professional experience
1
1
Certification
Work History
Marketing Intern
Rogers & Hollands Jewelers
Matteson, IL
08.2024 - Current
- Engage with social media followers by responding to comments and direct messages
- Monitor social media interactions to identify trends and opportunities
- Create engaging visual content for Instagram, Facebook, and Pinterest
- Collaborate with senior marketers to brainstorm and implement new marketing ideas
- Support overall marketing strategies by contributing creative input and insights
Guest Concierge
Rogers & Hollands Jewelers
Matteson, IL
03.2023 - Current
- Assist guests with shopping and problem-solving through chat support
- Send follow-up emails to maintain customer service and express gratitude for interactions
- Collaborate directly with customers to ensure satisfaction and gather feedback for improving customer experience
- Implement strategies to enhance customer engagement and loyalty
- Utilize Salesforce to access guest information and manage guest accounts
- Perfected daily work routines, ensuring the accurate and timely delivery of high-quality customer service
Education
BA - Marketing
Illinois State University
05.2025
Skills
- Data Visualization
- Customer service
- Salesforce
- Time management
- Microsoft excel
- Microsoft word
- Computer Literacy
- Sales Experience
Certification
- Google 4 Training
- SEMrush Academy Certification
- Google Analytics for Beginners Certification
- Social Media Marketing II Certified (HubSpot)
- Social Media Certified (HubSpot)
- Email Marketing Certified (HubSpot)
Timeline
Marketing Intern
Rogers & Hollands Jewelers
08.2024 - Current
Guest Concierge
Rogers & Hollands Jewelers
03.2023 - Current
BA - Marketing
Illinois State University
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