Summary
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Audrey Wright

Rio Rancho,NM

Summary

Experienced federal employee with excellent interpersonal and technical skills, problem solving abilities and able to learn and apply government policies. Offering 18 years of government employee experience with a desire to learn and have new challenges. Self motivated, disciplined, organized, professional with experience in managing high workloads in fast paced environment.

Work History

Claims Specialist

Social Security Administration
Albuquerque, NM
09/21/05 - Current

Review, develop and adjudicate claims for Social Security Retirement, Spousal and Survivor benefits using knowledge of federal laws, programs, practices, methods and techniques sufficient to perform assignments independently using procedures that are conventional and apply to most situations.

Conduct interviews to obtain, clarify and verify information about initial and continuing eligibility for retirement, spousal, survivors and health insurance benefits, and eligibility for supplemental security income. Adjudicate claims for benefits and eligibility for one or more of these programs. Approve the selection of representative payees for individuals unable to handle their own benefits in complex and contested situations. Determine whether income is wages or self-employment income and whether it is covered under governing provisions.

Adjudicate claims for benefits and eligibility for one or more social insurance programs without further review. Decide and take appropriate action on all issues without regard to difficulty.

Education

High School Diploma -

Spruce Creek High School
Port Orange, FL
06.1985

Skills

  • Interpret various legal documents in evaluating the age and authenticity of evidence submitted as proof of factors of eligibility
  • Skilled at interpreting, applying and explaining provisions of federal laws and operating instructions orally and in writing to people of varying abilities of comprehension, levels of language familiarity, and degrees of interest in situations that are sometimes stressful
  • Possess skills in independent analysis and problem solving to develop appropriate information and evidence, analyze numerous facts, evidence and allegations to determine accuracy and applicability
  • Reach timely and correct conclusions
  • Express decisions clearly and concisely in both written and oral form, and possess strong interpersonal and communication skills
  • Technically proficient in operating systems and formats

Languages

Spanish
Limited

Accomplishments

  • SSA Performance Awards 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2014, 2015, 2017, 2019, 2020, 2021, 2023.

Affiliations

  • Dog training as a hobby

References

References available upon request.

Timeline

Claims Specialist

Social Security Administration
09/21/05 - Current

High School Diploma -

Spruce Creek High School
Audrey Wright