Audrey Zorn
Brockport,NY
Summary
B.S. candidate in Business Administration with a focus on Data Analytics and a minor in Psychology at SUNY Brockport. Consistent Dean’s List with Honors recipient and active participant in the Economics Club. Recognized with the Green Scholarship for academic excellence, demonstrating strong analytical, research, and problem-solving capabilities through diverse coursework.
Overview
4
4
years of professional experience
Work History
Crew Member
Five Guys
Rochester, New York
06.2024 - Current
- Prepared food items following established recipes and portion sizes to meet quality standards.
- Collaborated with team members to manage workflows effectively during peak periods.
- Delivered exceptional customer service by assisting customers in a friendly and professional manner.
Crew Member
Dairy Queen Grill & Chill
Lancaster, New York
06.2023 - 05.2024
- Ensured timely order fulfillment through effective team collaboration.
- Adhered to food safety standards during all food preparation processes.
- Prepared and assembled food items according to company specifications.
- Delivered exceptional customer service while efficiently resolving guest inquiries.
Sous Server
Giancarlo's Sicilian Steakhouse
Williamsville, New York
08.2021 - 06.2023
- Efficiently managed multiple tables and tasks in a fast-paced environment.
- Coordinated food delivery while maintaining effective communication with servers.
- Welcomed guests upon arrival to ensure positive first impressions.
Education
Bachelor of Science - Business Administration
SUNY, Brockport
Brockport, NY05-2027
High School Diploma -
Williamsville North High School
Williamsville, NY06-2023
Skills
- Customer service and support
- Team collaboration
- Time management
- Effective communication
- Employee training
- Workflow organization
- Problem solving
- Telephone etiquette
- Conflict resolution
- Project management
- Digital literacy
- Information research
- Attention to detail
- Active listening
- Business correspondence
- Punctuality and reliability
- Computer proficiency
Accomplishments
Deans List With Honors
Timeline
Crew Member
Five Guys
06.2024 - Current
Crew Member
Dairy Queen Grill & Chill
06.2023 - 05.2024
Sous Server
Giancarlo's Sicilian Steakhouse
08.2021 - 06.2023
Bachelor of Science - Business Administration
SUNY, Brockport
High School Diploma -
Williamsville North High School