Audrey Alvillar
Phoenix,AZ
Summary
Enthusiastic and reliable customer service professional with experience working as a crew member. Skilled in fast-paced environments, providing friendly service, handling cash transactions accurately, and maintaining a clean and organized workspace. Proven ability to deliver a positive customer experience by efficiently taking orders, preparing beverages, and resolving issues with professionalism. Known for strong teamwork, attention to detail, and a commitment to upholding store standards and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Clothing Processor
Goodwill
Phoenix, AZ
04.2026 - Current
- Assisted in maintaining cleanliness and organization of processing areas to ensure safety compliance.
- Collaborated with team members to streamline sorting processes, enhancing overall workflow efficiency.
- Conducted quality checks on processed items to ensure standards were met before distribution.
- Supported training of new staff on processing techniques and safety protocols for optimal performance.
- Sorted and organized incoming clothing donations for efficient processing.
- Participated in regular inventory audits to verify accuracy and availability of merchandise.
- Adapted quickly to changes in processing procedures, demonstrating flexibility and commitment to team goals.
- Collaborated closely with fellow employees to establish a cohesive team dynamic, resulting in a more enjoyable and productive work atmosphere.
- Assisted customers in locating specific clothing items, resulting in increased sales and improved customer satisfaction.
Crew Member
Dunkin Donuts
04.2025 - 12.2025
- Restocked inventory including coffee, bakery items, and supplies
- Maintained cleanliness of workstations, dining areas, and equipment
- Followed food safety, sanitation, and hygiene guidelines
- Prepared hot and cold beverages according to Dunkin’ standards
- Adapted quickly to changing tasks in a fast-paced environment while maintaining quality service.
- Assembled food items such as sandwiches, baked goods, and breakfast items
- Ensured product quality, freshness, and consistency throughout shifts
- Delivered fast, friendly, and accurate service to customers during high-volume periods
- Processed orders at the register and the drive thru, handled cash/credit transactions, and maintained accuracy
Skills
- POS operation
- Customer service
- High-energy attitude
- Skilled in preparing hot and cold beverages
- Problem-solving
- Strong multitasking and time-management abilities
- Clear communication
- Teamwork and collaboration
- Multitasking and organization
- Taking orders
- Attention to detail
- Flexible schedule
Timeline
Clothing Processor
Goodwill
04.2026 - Current
Crew Member
Dunkin Donuts
04.2025 - 12.2025