Audreyanna Kimball
Hollis Center,ME
Summary
Results-driven Retail Shift Leader known for maintaining high productivity and efficiently completing tasks. Skilled in inventory management, customer service, and team leadership. Excel at communication, problem-solving, and adaptability, using these soft skills to motivate teams and enhance the shopping experience for customers. Committed to achieving sales targets and ensuring smooth store operations.
Overview
10
10
years of professional experience
Work History
Retail Shift Leader, Skill Trainer
Cracker Barrell Old Country Store
South Portland, ME
11.2022 - 02.2025
- Resolved customer complaints in an efficient and professional manner.
- Ticketed, arranged and displayed merchandise to promote sales.
- Enforced company policies while ensuring compliance with local laws and regulations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Implemented operational procedures such as stocking shelves or setting up displays.
Crew Member
Dunkin' Brands
Scarborough, ME
05.2021 - 11.2022
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Brewed and served coffee and tea with preferred add-ins.
- Maintained an organized work area to ensure efficient operations.
- Interacted pleasantly with guests to deliver quality customer service.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Shift Leader Manager
Dunkin' Brands
Chiefland, FL
01.2015 - 10.2016
- Conducted daily pre-shift meetings to ensure smooth operation of the shift.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Education
Associate of Science - Business Administration And Management
College of Central Florida
Ocala, FL05-2016
Skills
- Shift scheduling
- Skill development
- Sales floor supervision
- Sales forecasting
- Promotions and specials
- Customer relations
- Merchandise display
- Stock replenishment
- Store operations
Accomplishments
- Employee of the month May 2024
- Multiple certificates during my time in college.
- Graduated high school with honors and college also with honors.
References
References available upon request.
Timeline
Retail Shift Leader, Skill Trainer
Cracker Barrell Old Country Store
11.2022 - 02.2025
Crew Member
Dunkin' Brands
05.2021 - 11.2022
Shift Leader Manager
Dunkin' Brands
01.2015 - 10.2016
Associate of Science - Business Administration And Management
College of Central Florida
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