AudreyAnna Mauk
Erie,PA
Summary
Dynamic and innovative professional with a proven track record at Camp Starfish, enhancing camper well-being and fostering creativity through effective program planning and team leadership. Skilled in script analysis and character development, demonstrating outstanding communication and problem-solving abilities. Achieved significant improvements in group engagement and safety compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Drama Specialist Internship
Camp Starfish
06.2024 - 08.2024
- Established a safe and inclusive environment where students could express themselves creatively through acting exercises, improvisation games, and group discussions.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Worked with children of varying age, interest, skill, and developmental levels.
- Improved camper well-being by providing compassionate support and care in one-on-one and group settings.
Community Assistant
Edinboro University of Pennsylvania
08.2023 - 03.2024
- Supported new residents in their transition to the community by providing information on available resources and amenities.
- Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
- Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
- Scheduled and coordinated social events that fostered a sense of belonging among community members.
Housekeeper
Christ the King Manor
12.2022 - 06.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Adhered to professional house cleaning checklist.
Tour Guide
Edinboro University of Pennsylvania
08.2022 - 05.2023
- Built personal relationships with guests to promote positive experiences.
- Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
Cashier
Rowans Dairy Barn
04.2022 - 08.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise.
Hostess
Lily's Restaurant and Bakery
05.2018 - 01.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Education
Bachelor of Science - Psychology
Edinboro University of Pennsylvania
Edinboro, PA05.2026
High School Diploma -
Punxsutawney Area High School
Punxsutawney, PA05.2022
Skills
- Script Analysis
- Character Development
- Teamwork and Collaboration
- Quick Learner
- Problem-Solving
- Creativity and Innovation
- Outstanding communication skills
- Team Leadership
- Decision-Making
- Program and Activity Planning
Certification
- Care Specialist Level 1 - Camp Starfish
- Care Specialist Level 2 - Camp Starfish
Volunteer
- Punxsutawney Little League Umpire - Summers of 2022 & 2023
- Punxsutawney Community Center Movie Theater - From 2015 till 2022
Timeline
Drama Specialist Internship
Camp Starfish
06.2024 - 08.2024
Community Assistant
Edinboro University of Pennsylvania
08.2023 - 03.2024
Housekeeper
Christ the King Manor
12.2022 - 06.2023
Tour Guide
Edinboro University of Pennsylvania
08.2022 - 05.2023
Cashier
Rowans Dairy Barn
04.2022 - 08.2022
Hostess
Lily's Restaurant and Bakery
05.2018 - 01.2021
Bachelor of Science - Psychology
Edinboro University of Pennsylvania
High School Diploma -
Punxsutawney Area High School
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