Audrey Elfassy Marthan

• Delivered personalized consultations in medical-grade skincare, recommending evidence-based products tailored to individual skin type concerns.
• Provided expert over-the-counter guidance on supplements, wellness products, and preventative care solutions.
• Formulated personalized recommendations that integrate medical necessity with homeopathic preferences.
• Facilitated client education on ingredient efficacy, product layering, and realistic treatment timelines.
• Cultivated long-term client relationships by providing follow-up support and delivering consistent results.
• Monitored and analyzed emerging skincare trends and clinical research developments.
• Drove sales growth by leveraging clinical expertise and implementing strategic retail techniques.

Developed and scaled a health-focused sourdough brand to meet growing consumer demand.

Cultivated client relationships, transforming initial contacts into repeat and wholesale customers through strategic word-of-mouth marketing.

Oversaw client communication, developed pricing structures and packages to enhance loyalty, and ensured retention through consistent and responsive service.

Executed wholesale orders for major retailers and local businesses, ensuring timely fulfillment.

Collaborated with leading medical-grade skincare brands, including SkinCeuticals and SkinMedica, to enhance product knowledge.

Instructed clients on routine outcomes and post-procedure care protocols.

Cultivated trust-based relationships to drive retail growth and enhance customer referrals.

Acquired in-depth product knowledge to effectively educate clients and recommend optimal solutions.

• Met and exceeded sales goals through education and trust-based recommendations, never through pressure tactics.