Audrey Fritsch
Leasing Professional
Remsenburg, New York
Summary
Dedicated Leasing Professional at Station Yards, with a knack for delivering specialized personal service and anticipating residents' needs. I excel in building positive relationships, handling complex requests, and providing customized solutions. Known for my passion, team-focused approach, and deep understanding and respect for community values. I’m excited to leverage these skills and insights in a leasing role where I can enhance resident experiences and contribute to the community's growth.
Overview
12
12
years of professional experience
Work History
Resident Experience Associate
The Core | Bozzuto
04.2024 - Current
- Guide resident inquiries, requests, and concerns in a timely and professional manner to ensure high satisfaction levels
- Manage front desk operations, including answering phones, processing deliveries, coordinating upcoming tours, and maintaining a welcoming lobby area
- Assist with the leasing process by participating in property tours, helping with application management, and providing informative and engaging details about the community and neighborhood
- Contribute to the development and implementation of resident events to maintain high levels of tenant satisfaction
- Collaborate with maintenance and residents to address requests promptly and efficiently
- Conduct regular inspections of common areas and model units to ensure they meet established standards
Server
Raire at The Hampton Maid
05.2023 - 03.2024
- Demonstrated extensive knowledge of diverse wine offerings, including regions, varietals, and flavor profiles
- Promoted to the position of lead server within the first 2 months
- Achieved the highest guest check averages by promoting specials and wine selections
- Lead tasting menu and private event experiences such as weddings, showers, and networking events
- Trained and mentored a team of 10+ staff members, guiding customer service and fine-dining techniques
Bartender/Server
Joe's American Grill
09.2022 - 05.2023
- Lead bartender on weekend nights, while managing togo and service orders
- Managed stock and supplies inventory
- Increased cover average and improved customer experience by using suggestive selling techniques
- Supervised a 4 person team on busy weeknights
Bartender/Server
Claddagh Restaurant & Tap Room
05.2021 - 08.2022
- Recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks
- Trained 5+ staff members regarding upselling, proper food handling, and dining service expectations
- Managed and motivated front of house staff to ensure customers have a pleasant, quality dining experience
- Fostered repeat business by getting to know customers and their preferences
- Developed weekly specials, designed seasonal menus, and marketing campaigns
- Managed and motivated front of house staff to ensure customers have a pleasant, quality dining experience
Executive Assistant/Marketing Manager
Real Estate Headquarters
02.2020 - 03.2021
- Coordinated daily operations for over 100+ tenants
- Conducted tours with potential tenants, and provided education to prospects on promotions and leasing incentives
- Improved occupancy rates to 95% by refining online advertising strategies for target areas and demographics
- Managed complex calendar and assisted with scheduling appointments, meetings, and travel arrangements for multiple executives
- Produced a 5-week online course, inclusive of all copy, media, and graphics
- Created and managed content for blog posts, landing pages, and social media campaigns to support marketing objectives for 4 businesses
Senate Intern
House of the Oireachtas
06.2013 - 07.2013
- Recorded policy briefings, advocacy meetings with elected officials, and other advocacy-related events
- Monitored legislative and policy developments and conducted in-depth research on specific policy issues
- Closely followed the enactment of the Protection of Life During Pregnancy Act Bill
- Corresponded with constituents, lobbyists, and state agencies via phone, email, and meetings throughout the Seanad Éireann
- Assisted the Senator with administrative office duties, constituent services, and legislative correspondence
Education
Bachelor of Science - Marketing
Colorado State University - Global
Aurora, COMarketing
The University of Tampa
Tampa, FL05-2019
Skills
- Customer Service
- Conflict Resolution
- RentCafe CRM
- Canva
- Social Media Marketing
- Prioritization
- Event Management
- Digital Marketing
Timeline
Resident Experience Associate
The Core | Bozzuto
04.2024 - Current
Server
Raire at The Hampton Maid
05.2023 - 03.2024
Bartender/Server
Joe's American Grill
09.2022 - 05.2023
Bartender/Server
Claddagh Restaurant & Tap Room
05.2021 - 08.2022
Executive Assistant/Marketing Manager
Real Estate Headquarters
02.2020 - 03.2021
Senate Intern
House of the Oireachtas
06.2013 - 07.2013
Bachelor of Science - Marketing
Colorado State University - Global
Marketing
The University of Tampa
Similar Profiles
Declan JoslinDeclan Joslin
Leasing Manager at BozzutoLeasing Manager at Bozzuto
Danielle L. CastilloDanielle L. Castillo
Property Manager at BozzutoProperty Manager at Bozzuto
Edgardo ColonEdgardo Colon
Multi-site Chief Engineer at Bozzuto Management CompanyMulti-site Chief Engineer at Bozzuto Management Company
Talia HaddadTalia Haddad
On Air Sales Host at Puff MediaOn Air Sales Host at Puff Media
Erika PinkusErika Pinkus
VP, Senior Client Advisor at Marsh McLennan AgencyVP, Senior Client Advisor at Marsh McLennan Agency