AUDREY M. HEMMINGSEN
Pensacola,FL
Summary
Reliable and resourceful professional with over 20 years of experience in office and property management. Successfully managed multiple senior properties as well as HUD and Tax Credit communities. Received outstanding Management and Occupancy Reviews with no findings by HUD. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.
Overview
13
13
years of professional experience
Work History
Business Office Manager/Admission Coordinator
Haven Memory Care, LLC
12.2017
- Conducted tours of the property, followed up with prospective clients
- Processed new leases
- Contacted new employee applicants to set up interviews and assisted them with the application process; set up appointments for new hire physicals, TB test, and drug screenings
- Managed on-boarding for new employees by providing information packets; reviewing company policies; gathering withholding and other payroll information; explained benefit programs and obtaining signatures for documents and entering information into the ADP system
- Maintained employee personnel and training files; tracked training guidelines and regulations; made sure all employees met their training requirements and maintained records of employee in-service training
- Processed new-hire information, terminations, and changes.
Claimant Specialist
Consumer Attorney Record Service
11.2022 - Current
- Interview claimants to obtain information about military service at Camp Lejeune, types of diagnosis pertaining to the water contamination, when and where diagnosed
- Request questionnaire and authorization forms to be mailed to claimant
- Follow-up to make sure all paperwork is filled out accurately.
Various administrative position
LandrumHR
10.2020 - 09.2022
Site Manager
Morgan Trace Apartments
03.2016 - 11.2017
- Coordinated accurate applicant processing
- Interviewed residents to determine continued eligibility for housing assistance
- Prepared all leases, contracts, and related addendums to be issued and signed
- Verified each form for accuracy and reviewed calculations, making corrections as required
- Maintained resident files
- Conducted annual re-certifications beginning 120 days in advance of anniversary
- Conducted interim reexaminations
- Assisted in audits and any other federal agency audit
- Prepared/processed audit corrections as specified
- Processed paperwork for tax credit and Rural Development property according to USDA and HUD housing programs
- Used Yardi software program.
Business Office Manager
Haywood House Memory Care
08.2014 - 03.2016
- Maintained employee personnel and training files; kept track of training guidelines and regulations; made sure all employees met their training requirements and maintained records of employee in-service training
- Assisted with on-boarding for new employees, terminations, and changes
- Monitored timekeeping system; audited information and entered information into payroll reporting software
- Processed drug screenings for all applicants
- Processed medical/dental benefits enrollments
- Accepted resident payments, ensured timely and accurate entry on the resident’s account; balance cash log with posting journal and send to home office
- Collected past due balances from residents; developed and implement collection plans as needed
- Maintained records and schedules of respite care residents; ensured files were complete according to company standards and state regulations.
Certified Occupancy Specialist
Westminster Village Retirement Community
03.2011 - 10.2012
- Functioned as leasing agent/occupancy specialist for Section 8/202 property with 360 senior apartments
- Processed applications for all new residents for community following HUD guidelines
- Processed re-certifications for residents following HUD regulations/guidelines using OneSite software.
Education
Pensacola State College
Pensacola, FLSkills
- Staff Management
- Tenant Relations
- Business Development
- Compliance Monitoring
Timeline
Claimant Specialist
Consumer Attorney Record Service
11.2022 - Current
Various administrative position
LandrumHR
10.2020 - 09.2022
Business Office Manager/Admission Coordinator
Haven Memory Care, LLC
12.2017
Site Manager
Morgan Trace Apartments
03.2016 - 11.2017
Business Office Manager
Haywood House Memory Care
08.2014 - 03.2016
Certified Occupancy Specialist
Westminster Village Retirement Community
03.2011 - 10.2012
Pensacola State College