Summary
Overview
Work History
Education
Skills
Timeline
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AUDRI STUNEK

Schertz,Texas

Summary

Dynamic and results-oriented professional with experience in administrative roles and customer service, dedicated to enhancing operational efficiency and delivering exceptional support. Expertise in managing high-volume communications, optimizing workflows, and fostering team collaboration drives success in fast-paced environments. Proficient in leveraging technology and systems to streamline processes and elevate client satisfaction, ensuring all stakeholders receive the necessary support to thrive. Committed to contributing a diverse skill set to the goals of a progressive organization while maintaining high standards of service amidst diverse challenges.

Overview

13
13
years of professional experience

Work History

Job Coach

Anoka-Hennepin District 11 Schools
01.2023 - 06.2025
  • Delivered personalized career counseling to special needs students, guiding them toward successful employment in private companies and self-employment ventures.
  • Developed individualized strategies to help students identify strengths and pursue career paths, effectively navigating tailored employment challenges.
  • Partnered with diverse populations, including individuals with disabilities, to facilitate smooth career transitions and workforce re-entry.
  • Processed and organized essential documentation, preparing detailed reports while maintaining clear, accurate records.
  • Assisted in training and mentoring new staff, fostering a collaborative environment that promotes continuous improvement.

Administrative Assistant

Fairline Security
10.2021 - 02.2023
  • Manage high-volume incoming calls, ensuring accurate routing of customer concerns.
  • Schedule appointments, optimizing workflow and minimizing conflicts.
  • Enhance client satisfaction through streamlined communication processes.
  • Implement record-keeping systems to support organizational efficiency.
  • Collaborate with teams to drive service delivery improvements.

Associate Manager

Scrubs & Beyond
09.2018 - 12.2021
  • Managed financial and operational oversight, ensuring accurate record-keeping, budget management, and stock control to optimize resources.
  • Enhanced profitability and achieved sales goals by motivating teams and driving performance accountability.
  • Resolved customer service issues promptly, maintaining high satisfaction levels.
  • Developed and implemented training programs for staff to improve service delivery and operational efficiency.
  • Collaborated with cross-functional teams to streamline processes and enhance client engagement.

Front Office Associate (float)

Rayus Radiology
12.2019 - 09.2021
  • Streamlined communication between patients, staff, and vendors, enhancing scheduling efficiency and follow-up processes.
  • Maintained high standards of customer service by delivering comprehensive patient care.
  • Organized day-to-day office functions through proactive supply and resource management.
  • Implemented workflow optimizations to improve operational efficiency.

Surgery Center Secretary

Summit Orthopedics Surgery Center
11.2018 - 05.2019
  • Streamlined patient registration processes, enhancing departmental communication and efficiency.
  • Cultivated a welcoming environment for patients, physicians, and visitors, boosting overall satisfaction and trust.
  • Managed high-volume communication, addressing inquiries professionally and ensuring clear, effective interaction.
  • Utilized EMR system for end-to-end patient documentation for medical billing purposes.
  • Collaborated with medical staff to coordinate scheduling and optimize patient flow.
  • Maintained confidentiality while handling sensitive patient information.

Pharmacy Associate Purchasing Manager

Fairview Pharmacy
02.2012 - 05.2017
  • Optimized patient records and inventory management, ensuring precise tracking and availability of prescriptions and over-the-counter medications.
  • Enhanced collaboration among pharmacy technicians by streamlining communication and supporting timely patient care.
  • Utilized Epic EHR system to manage patients orders and health records.
  • Strengthened financial processes through accurate daily cash reconciliations and banking operations.
  • Conducted regular audits of inventory and compliance to maintain regulatory standards and minimize waste.
  • Trained and mentored new staff on pharmacy protocols and customer service best practices.

Education

Certification - Sterile Processing

Anoka Technical College
09.2018

Licensed Esthetician - undefined

Aveda Institute
01.2005

Skills

  • Effective interpersonal abilities
  • Committed to delivering high-quality results
  • Skilled in QuickBooks and Microsoft Office
  • Adept at handling private data responsibly
  • Proficient time management
  • Proficient in EMR and HMR systems
  • Effective team leadership

Timeline

Job Coach

Anoka-Hennepin District 11 Schools
01.2023 - 06.2025

Administrative Assistant

Fairline Security
10.2021 - 02.2023

Front Office Associate (float)

Rayus Radiology
12.2019 - 09.2021

Surgery Center Secretary

Summit Orthopedics Surgery Center
11.2018 - 05.2019

Associate Manager

Scrubs & Beyond
09.2018 - 12.2021

Pharmacy Associate Purchasing Manager

Fairview Pharmacy
02.2012 - 05.2017

Licensed Esthetician - undefined

Aveda Institute

Certification - Sterile Processing

Anoka Technical College

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AUDRI STUNEK