Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Audria Siewert

Clark Mills

Summary

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Little Caesars
Yorkville
04.2025 - Current
  • Assisted in managing daily operations of busy pizza franchise.
  • Trained new team members on company policies and service standards.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Implemented cash handling procedures for accurate financial transactions.
  • Maintained cleanliness and organization of the front-line service area.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Customer Service Representative

Dollar Tree
New Hartford
07.2024 - 04.2025
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed customer orders using company software and maintained accurate records.
  • Provided product information and recommendations to enhance customer experience.
  • Handled returns and exchanges according to company policies and procedures.
  • Maintained a clean and organized work area to promote safety and efficiency.
  • Communicated effectively with customers via phone, email, and in-person interactions.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed positive relationships with customers through friendly interactions.
  • Resolved customer complaints promptly and efficiently.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Collected deposits or payments and arranged for billing.

Assistant Manager

Blaze Pizza
New Hartford
10.2023 - 05.2024
  • Assisted in managing daily operations of busy pizza franchise.
  • Coordinated staff schedules to ensure efficient coverage during peak hours.
  • Trained new team members on company policies and service standards.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Handled customer inquiries and resolved complaints promptly and professionally.
  • Implemented cash handling procedures for accurate financial transactions.
  • Maintained cleanliness and organization of the front-line service area.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Created reports on sales trends, inventory levels, and financial data.
  • Established processes for monitoring customer satisfaction levels.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Implemented quality control measures to uphold company standards.

Laundry Attendant

Sevierville Rehadbition Center
Sevierville
07.2023 - 08.2023
  • Operated laundry equipment to clean linens and patient garments efficiently.
  • Sorted and classified soiled items for appropriate washing processes.
  • Folded and organized clean laundry for distribution to various departments.
  • Maintained cleanliness of laundry area, ensuring a safe working environment.
  • Adhered to infection control protocols when handling patient-related items.
  • Kept work area neat, clean and organized at all times.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Folded dried articles neatly.
  • Operated washing machines, dryers, extractors, and other laundry equipment.
  • Stocked shelves with freshly laundered items in an orderly fashion.
  • Transported laundry in carts and sorted dirty items by load type.
  • Assisted with additional housekeeping tasks during staffing shortages.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Removed lint from dryer screens after each load.
  • Ensured that all wash loads are balanced before starting the cycle.
  • Inspected laundry for damage or stains to repair or pre-treat.
  • Delivered additional requested items to rooms upon request within reasonable timeframes.
  • Received and sorted articles by type, color and degree of soil.
  • Used sewing machines or hand stitched fabrics and articles needing minor repairs.

Cashier

Weigels
Sevierville
09.2022 - 05.2023
  • Processed customer transactions accurately and efficiently at Weigels.
  • Handled cash register operations and maintained accurate cash drawers.
  • Assisted customers with product inquiries and provided excellent service.
  • Followed company policies for safe food handling and sanitation practices.
  • Addressed customer complaints and resolved issues to improve satisfaction.
  • Maintained a clean and organized checkout area for optimal customer experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped with purchases and signed customers up for rewards program.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Seymour High School
Seymour, TN
05-2019

Skills

  • Team management
  • Staff training
  • Inventory management
  • Cash handling
  • Customer service
  • Time management
  • Conflict resolution
  • Problem solving
  • Quality assurance
  • Verbal and written communication
  • Recruiting and interviewing
  • Communication skills
  • Team leadership
  • Organizational skills
  • Attention to detail
  • Relationship building

Affiliations

  • Gardening
  • Art

Certification

  • Servesafe

References

References available upon request.

Timeline

Assistant Manager

Little Caesars
04.2025 - Current

Customer Service Representative

Dollar Tree
07.2024 - 04.2025

Assistant Manager

Blaze Pizza
10.2023 - 05.2024

Laundry Attendant

Sevierville Rehadbition Center
07.2023 - 08.2023

Cashier

Weigels
09.2022 - 05.2023

High School Diploma -

Seymour High School

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