Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audriana Nix

Tulsa

Summary

Experienced and adaptable professional with over five years in the service industry, known for delivering exceptional customer experiences, managing fast-paced environments, and resolving challenges with efficiency and empathy. Proven ability to lead teams, streamline operations, and build lasting client relationships. Now seeking to leverage transferable skills—such as communication, problem-solving, and leadership—in a new industry where growth, learning, and long-term impact are key priorities.

Overview

5
5
years of professional experience

Work History

Server/Restaurant Hostess

Baxter's Interurban Grill
07.2020 - Current
  • Delivered exceptional customer service, ensuring satisfaction and repeat visits.
  • Managed multiple tables efficiently during peak hours, optimizing workflow.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new servers on restaurant policies and best practices for service excellence.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained organized cash registers and ensured adequate change supply for seamless operations.

Server Assistant

Southern Hills Country Club
09.2022 - 01.2023
  • Assisted servers in delivering food and beverages to enhance customer satisfaction.
  • Maintained cleanliness and organization of dining areas, ensuring a welcoming environment.
  • Collaborated with kitchen staff to expedite order processing and improve service efficiency.
  • Supported inventory management by monitoring stock levels and reporting shortages promptly.
  • Participated in team meetings to discuss service strategies and enhance overall performance.

Customer Service Representative/Cashier

Dominos Pizza Inc.
07.2021 - 10.2021
  • Resolved customer inquiries and issues through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions in CRM system to enhance service delivery.
  • Collaborated with team members to streamline processes, improving response times for customer requests.
  • Trained new staff on company protocols and best practices to ensure consistent customer service standards.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Implemented best practices for cash handling, minimizing discrepancies and maximizing accuracy.

Education

GED -

Union Public Schools
Tulsa, OK

Skills

  • Cash handling
  • Guest engagement
  • Exceptional customer service
  • Sales techniques
  • Point of sale operation
  • Work ethic and integrity
  • Professional telephone demeanor
  • Professional appearance
  • Quality control
  • Multitasking and organization
  • Reliable and responsible

Timeline

Server Assistant

Southern Hills Country Club
09.2022 - 01.2023

Customer Service Representative/Cashier

Dominos Pizza Inc.
07.2021 - 10.2021

Server/Restaurant Hostess

Baxter's Interurban Grill
07.2020 - Current

GED -

Union Public Schools

Similar Profiles

CREATE PROFILE