Audrianna Blake
Atlanta,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Compliance Specialist
EPM
02.2022 - Current
- Conducted thorough risk assessments to identify potential areas of non-compliance and recommended corrective actions.
- Played an instrumental role in preparing the organization for successful completion of various regulatory examinations without major findings or penalties levied against the company.
- Served as a point of contact for employees seeking guidance on compliance matters, instilling confidence in the organization''s commitment to regulatory adherence.
- Collaborated with other departments to integrate compliance considerations into daily business operations seamlessly.
- Supported team by pitching in to complete special projects.
- Onboarded 1,200 new Mortgage Brokers in 2023 to partner with our Company
- Renewed nearly 200 Mortgage brokers monthly
Credit Analyst
EPM
02.2022 - Current
- Mortgage College course to grasp a better understanding of the field
- Credit Analyst Training with Underwriters
- Streamlined the loan approval process for faster results by implementing an efficient credit scoring system.
Graphic Designer
AB Designs
12.2012 - Current
- My own brand where I take on clients to creatively help them with their vision for their own brand or ideas.
- Enhanced brand identity by designing visually appealing marketing materials and graphics.
- Designed logos and branding elements for startups, establishing strong brand identities from inception.
- Assisted in event planning by creating eye-catching signage and collateral materials that aligned with event themes and goals.
- Developed style guides for internal use, standardizing design elements across departments for a unified look and feel.
- Developed creative design for print materials, banners and signs.
Telecommunications Sales Representative
T-Mobile
03.2018 - 03.2022
- Work with many different customers to solve their problems with their mobile devices.
- Boosted client satisfaction by addressing their concerns promptly and offering tailored solutions for their telecommunications needs.
- Expanded customer base through effective networking and relationship building with potential clients.
- Enhanced product knowledge, attending regular training sessions and staying informed on latest industry trends.
- Optimized sales process by regularly reviewing performance metrics and implementing improvements where necessary.
- Delivered exceptional customer service, maintaining long-lasting relationships with existing clients leading to repeat business and referrals.
- Exceeded monthly sales quotas consistently, contributing significantly towards overall team performance targets.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Top Sales Representative for the Company and was rewarded an expense paid trip to Puerto Rico
Education
Bachelor of Arts - Communication Design
Southern Illinois University Carbondale
Carbondale, IL12.2013
Associate of Arts - Graphic Design
Illinois Valley Community College
Oglesby, IL08.2010
Skills
- Auditing Processes
- Information Gathering
- Compliance Knowledge
- Attention to detail
- Organizational skills
- Customer service
- Logo Creation
- Complex Problem-Solving
- Website Graphics
- Illustration
- Adobe Creative Suite
- Wireframing and Prototype Design
Certification
- UX Design Fundamentals Certificate
- Risk Management Framework for Systems and Operations, NIST
- Entry Level Cyber Security Training, Cybrary
Timeline
Compliance Specialist
EPM
02.2022 - Current
Credit Analyst
EPM
02.2022 - Current
Telecommunications Sales Representative
T-Mobile
03.2018 - 03.2022
Graphic Designer
AB Designs
12.2012 - Current
Bachelor of Arts - Communication Design
Southern Illinois University Carbondale
Associate of Arts - Graphic Design
Illinois Valley Community College
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