Audrianna Lanzafame
Texas Roadhouse
Liverpool,NY
4
years of professional experience
Dynamic server with a strong work ethic and exceptional customer service experience at Texas Roadhouse. Proven ability to enhance guest engagement and satisfaction while managing cash handling and inventory control. Recognized for training new staff, fostering a professional appearance, and driving sales through effective recommendations.
Knowledgeable about skincare and beauty treatments, with passion for learning and growing within this field. Brings understanding of customer service and attention to detail, ensuring high-quality experience for clients. Ready to use and develop skills in skincare and client care.
Work History
Esthetician
4 Months- Delivered customized skincare treatments, enhancing client satisfaction and loyalty.
- Educated clients on skincare routines and product usage, fostering informed decision-making.
- Maintained cleanliness and organization of treatment rooms, ensuring compliance with health standards.
- Administered facials, chemical peels, and body treatments using industry-standard techniques and products.
Server
5 Months- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Memorized menu items and daily specials to confidently answer guest inquiries and provide recommendations.
- Assisted in maintaining cleanliness and organization of dining area, promoting a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery to guests.
Server/Bartender
3 Years 6 Months- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed drink preparation and inventory control, ensuring efficient bar operations and quality standards.
- Trained and mentored new staff on service protocols and menu knowledge, improving team performance.
Education
High School Diploma
- High Honor Roll
Esthetician License
- Completed AP course
- 4.0 GPA
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Sales expertise
Timeline
Esthetician
Continental School Of Beauty
05.2026 - CurrentRead More
Server
Texas Roadhouse
04.2026 - CurrentRead More
Server/Bartender
Tullys Good Times
10.2022 - 04.2026Read More
Cicero North Syracuse High School
High School Diploma
Read More
Continental School Of Beauty
Esthetician License
Read More