Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Audrianna Ramos

Waco,US

Summary

I'm dedicated to learning, growing, and succeeding in my life and future.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Slice Line Associate

Cargill
07.2023 - Current
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Utilized proper tools and materials to adhere to safety guidelines.

Outbound Associate

Caterpillar Logistics
08.2021 - 12.2022
  • Solved issues, improved operations, and provided excellent customer service
  • Dealt with claims in accordance with the client's and the company's policies, procedures, best practices, and regulations
  • Provided training to new sales associates so that they could contribute to the store's positive culture
  • Was thorough and professional in my responses to all customer inquiries
  • Double-checked order data on a regular basis to ensure that transactions and shipping dates were correct
  • Kept a perfect attendance record for [12] months
  • Put orders together and packed items for shipment, as well as communicating orders to shipping personnel
  • Made supervisors and coworkers aware of potential hazards and other issues so that they could be resolved quickly
  • Prepare and complete orders in a timely manner for delivery or pickup
  • Inspected supplies and product inventory for quality and quantity issues, returning unacceptable materials to vendors for replacements or refunds
  • Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked
  • Double-checked the quantity and description of the materials received by comparing them to the packing list
  • Promptly responded to all supervisory questions about the job and provided updates on expected task completion times.

Server,prep,cashier,catering,cook

Uncle Dan's BBQ & Ribhouse
01.2015 - 08.2021
  • Presented food and beverages on buffet tables and drink stations to meet contract specifications and the level of event formality
  • Maintained a flexible work schedule that included evenings, weekends, and on-call to meet event needs
  • Chopped, diced, and cooked ingredients to make variety of food items
  • Carefully loaded and unloaded the delivery van to maximize efficiency
  • Cleaned the walls, fans, and drains in the bakery coolers, display cases, and work area
  • Counted and tracked food stock and supply levels in order to reorder when supplies were running low
  • Served appetizers, entrees, and refilled beverages for events for the guests
  • Prepared orders for customers by arranging food items on serving trays and placing them in take-out packaging
  • Observed customer purchases and distinguished between standard portions in line
  • Wiped down counters and sanitized equipment to keep the food prep and dining areas clean
  • Packaged condiments in order to transport them to event sites
  • Double-checked orders for accuracy and bagged meals for transport
  • Inventoried and restocked reusable goods and serving equipment
  • Executed a synchronized meal service that served multiple guests at the same time with speed and efficiency
  • Prepared food in batches using standard recipes
  • Washed, peeled, cut, and measured the ingredients for the recipe
  • Took orders by listening to customers and recording menu selections, substitutions, and add-ons
  • Was in charge of setting up and maintaining the drink stations
  • Took food orders and explained the options to patients and their families
  • Created a pleasant event atmosphere by interacting with guests in a friendly manner
  • Kept the food preparation zones clean, sanitized, and well-organized to increase store efficiency
  • Kept the pastry and dessert case stocked with new items and arranged to entice customers to place orders
  • Worked in a busy establishment as a full-service food provider, taking orders, preparing meals, and collecting payments
  • Cleaned and sanitized workstations to comply with health department regulations
  • Replenished condiments, coffee, other beverages, and supplies while keeping the service areas clean
  • Created pre-selected food offerings for catering clients using a variety of meal preparation methods
  • Went through the shelves and product cases looking for expired stock and discarded any that were outdated or spoiled.

Cook,cashier,runner,server,expo

Newks Eatery
01.2012 - 08.2013
  • Used the cash register to complete cash, credit, and debit transactions every day
  • Kept the restaurant clean by mopping and sweeping the floors, washing the counters, and removing trash
  • Followed safe work procedures
  • Increased sales by promoting new products and combos
  • Am in charge of providing excellent customer service
  • Updated displays, cases, and other customer-facing areas to promote and showcase new items
  • Ensured that all relevant regulatory employment rules and standards were followed
  • Managed multiple tasks in a high-volume environment
  • Gave out product samples, answered questions, and assisted customers in finding what they needed
  • Kept an eye on dining rooms for seating availability, service, and guest safety and well-being
  • Addressed guest complaints and resolved issues to increase customer satisfaction
  • Assisted with the setup and service of multiple banquet food stations, as well as the final cleanup
  • Keeping the counters and floors clean is essential
  • Provided responsive, exceptional service to customers answering questions, making recommendations, providing samples, and responding to requests
  • Completed sales transactions, including all forms of payment that were accepted
  • Assisted customers in making menu selections based on menu options, dietary requirements, and preferences
  • Handled cash, debit, and credit card transactions
  • Placed advertising signs and displays on shelves, counters, and tables
  • Cleaned, unwrapped, sliced, and trimmed food using both manual and electronic kitchen appliances
  • Was in charge of product packaging and labeling
  • Weighed, packaged, and labeled meat and seafood products following proper dating procedures
  • Provided menu information and made recommendations based on taste, availability, and cost
  • Informed customers about special offers and menu items
  • Folded napkins and prepared silverware sets to ensure an adequate supply for the host station
  • Restocked the condiments, napkins, and silverware on the counter
  • Created and maintained a pleasant working environment
  • Helped customers with take-out orders
  • Maintained a positive customer service environment
  • Maintained a clean and organized appearance in all restaurant areas to attract and retain customers
  • Am in charge of greeting customers and taking orders
  • I'm in charge of preparing and serving food and beverages
  • Rotated items and discarded expired items to keep the food inventory fresh
  • Consistently met upsell goals for desserts, drinks, and special menu items
  • Checked identification to enforce the age requirement for alcoholic beverages
  • Kept an eye on guests for signs of intoxication and immediately alerted management
  • Processed customer orders and entered them correctly into the system
  • Maintained a professional relationship with union officials that was appropriate
  • Oversaw, trained, and developed team members in accordance with company policies and procedures
  • Helped guests navigate menus by demonstrating a thorough understanding of food, beverages, and ingredients
  • Established performance goals and provided candid feedback.

Education

High School -

Waco High School
Waco, TX
01.2010

Skills

  • Customer service
  • Excellent multi-tasker
  • Continuous Improvement
  • Inbound and outbound calling
  • Dependable and reliable
  • Prioritization
  • Active listening
  • Time management
  • Needs assessment
  • Creative problem solving
  • Strong communication skills
  • Detail-oriented
  • Outbound Sales
  • Effective team player
  • Food preparation
  • Food sales and promotion
  • Beverage preparation
  • Hospitality service expertise
  • Point of sale knowledge
  • Table setting
  • Item promotion
  • Cash Handling
  • To-go order preparation
  • High-volume dining
  • Food running
  • Menu presentation
  • Dining area cleanliness
  • Order accuracy
  • Menu memorization
  • Stocking and replenishing
  • Daily specials memorization
  • Guest relations management
  • Cash handling expert
  • Bill computation
  • Heavy hauling
  • Team management
  • Loading and unloading
  • Box lifting

Certification

SafeServ Certified: Food Handler

Accomplishments

  • Multi-tasking: Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Completed
  • Supervised
  • Determined
  • Maintained
  • Customer Interface: Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Trained
  • Assisted
  • Food handling
  • Vehicle training

Timeline

Slice Line Associate

Cargill
07.2023 - Current

Outbound Associate

Caterpillar Logistics
08.2021 - 12.2022

Server,prep,cashier,catering,cook

Uncle Dan's BBQ & Ribhouse
01.2015 - 08.2021

Cook,cashier,runner,server,expo

Newks Eatery
01.2012 - 08.2013

High School -

Waco High School

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Audrianna Ramos