Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel, and developing tactical plans to meet strategic goals. Proven leader with a significant background in the Multi-Family Industry. Overseeing community portfolios throughout the East Coast, West Coast and Mid-West regions.
Overview
26
26
years of professional experience
Work History
Realtor
Platinum Realty
02.2022 - Current
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets
Wrote contracts to outline sales and purchases of properties
Resolved client concerns related to home purchases to maintain high satisfaction ratings
Advised and informed prospective clients on current market activities and conditions
Completed property walk throughs before completing deals to uphold accuracy in listings and appraisals
Compared recently sold area properties to determine competitive market prices
Liaised between buyers and sellers to establish favorable prices and negotiate contract terms
Developed and presented proposals to clients to raise awareness of potential real estate investments
Conducted comprehensive market analysis to identify opportunities for investors
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
Maintained connections with clients to encourage repeat business and referrals.
Vice President of Compliance
Fairstead Management
10.2022 - 09.2023
Demonstrated proficient leadership skills to motivate employees and build competent teams
Hired and managed employees to maximize productivity while training staff on best practices and protocols
Collaborated with senior management to develop strategic initiatives and long-term goals
Identified opportunities to improve business process flow and productivity
Monitored 46 Communities totaling 8282 units, including market rate, LIHTC, layered Project Based Section 8/LIHTC layer, BOND, and HOME
Led team to resolve over 15 non-compliant properties back into compliance
Captured lost revenue from prior years through working with HUD CA and resolving historical TRACs vouching issues
Clarified roles, responsibilities, and expectations of staff
Oversaw business-wide changes to modernize procedures and organization.
Director of Operations
Young Management Corporation
08.2021 - 02.2022
Defined, implemented and revised operational policies and guidelines
Monitored budget and utilized operational resources
Achieved team goals through formalized training plans, coaching and performance management
Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results
Analyzed revenues, costs, and expenses for operating construction projects
Solved complex problems for senior leadership to execute on-time and under-budget projects
Monitored and analyzed financial, statistical, and operational data trends.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity
Developed systems and procedures to improve operational quality and team efficiency
Vice President of Operations and Compliance
Peak Living, LLC
04.2016 - 06.2021
Supervised management team of 25 employees, overseeing hiring, training professional growth, and team development
Established performance goals for the department and provided methods for reaching milestones.
Oversaw day-to-day production activities by business objectives
Defined, implemented, and revised operational policies and guidelines
Mitigated regulatory risks by overseeing adherence to Local, State, and Federal regulations.
Monitored budget and utilized operational resources
Achieved team goals through formalized training plans, coaching, and performance management
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality
Analyzed revenues, costs, and expenses for operating construction projects
Solved complex problems for senior leadership to execute on-time and under-budget projects
Monitored and analyzed financial, statistical, and operational data trends
Worked alongside the Acquisitions Department to write performance and property assumption plans for new purchases
Identified and resolved issues between employees, promoting better collaboration and mutual respect.
Regional Manager
Cohen-Esrey Communities
01.2012 - 02.2016
Managed portfolio of up to 20 communities totaling 1,200 units Improved financial stability of communities
Maintained average occupancy of 90% or better
Oversaw historical rehab and lease-up of 5 properties successfully before schedule deadlines
Completed monthly, quarterly, and annual financial reports to owners, investors, and state agencies
Managed and evaluated the performance of staff
Negotiated contracts for capital projects and oversaw the execution of capital projects through completion
Created and Implemented outreach marketing programs using resources such as Craigslist, postlets, reviewing and updating property website information
Facilitated several training courses for annual corporate meetings Assisted in due Diligence and property assumptions.
Multi-Site Property Manager
Morgan Properties
06.2010 - 01.2012
Oversaw 175 full apartment home renovations within three-month deadline
Implemented marketing and lease-up program utilizing resources such as Facebook and Outreach marketing along with creating marketing fliers and property brochures
Reviewed marketing outcomes and generated reports for weekly investor calls
Improved financial stability of community 3.75% above budgeted NOI Managed 6 communities and maintained average occupancy of 96%
Completed weekly, monthly, and quarterly financial reports for investors and owners
Supervised and evaluated the performance of staff
Negotiated contracts for capital projects and oversaw execution of capital projects through the completion
Created and implemented an outreach marketing program to lease up rehabbed properties and on-boarding new communities Delinquency control and rent collections
Developed resident and vendor relationships by acting as a skillful, reliable, trustworthy, and accessible resource
Facilitated several training courses for annual corporate meetings
Senior Property Manager
Michelson Realty Companies LLC
04.2003 - 05.2010
Improved financial stability of community from negative NOI to positive NOI by $104,000.00
Increased occupancy from 58% to maintaining average occupancy of 93% declining area
Repositioned Community reputation and resident demographic Prepared, submitted, and managed budget performance Maintained weekly, monthly, and quarterly financial reports to investors and owners
Completed quarterly marketing reports outlining occupancy goals, analyzing marketing resources to ensure optimum results, and assessment of who's Calling reviews for training purposes
Updated all property websites, fliers, brochures, and marketing material, updated Apartment guide and
Or Rent ads
APPOINTED COMPANY TRAINER FOR ALL NEW HIRES
Managed and evaluated the performance of staff
Negotiated contracts for capital projects and oversaw execution of capital projects through the completion
Provided delinquency control and rent collections
Developed resident and vendor relationships by acting as skillful, reliable, trustworthy, and accessible resource
Facilitated training courses for annual corporate meetings
Property Manager
Yarco Companies
01.1998 - 01.2001
Worked closely with the owner during the new construction of Kayleene Court Apartments
Walked final punch on all completed buildings with contractors Conducted full lease-up of new construction
Ensured all applications were in compliance with Section 42 and Section 8 guidelines
Moved to Overland Park, KS to assist Regional and Contractors with
rehab of Cotton Wood Apartments Hired and trained new staff
Met budget performance guidelines
Education
Real Estate License - Real Estate
Some College
Kansas City, MO
02.2021
High School Diploma -
Lincoln Southeast High School
Lincoln, NE
05.1991
Skills
Business & Team Leadership Policy Development and Enforcement
Verbal and Written Communication
Relationship building Delegation Multitasking Abilities
Microsoft Office
Client Relations
Policy and Procedure Development
Project Oversight
Critical Thinking
Portfolio Management
Budgeting and Forecasting
Timeline
Vice President of Compliance
Fairstead Management
10.2022 - 09.2023
Realtor
Platinum Realty
02.2022 - Current
Director of Operations
Young Management Corporation
08.2021 - 02.2022
Vice President of Operations and Compliance
Peak Living, LLC
04.2016 - 06.2021
Regional Manager
Cohen-Esrey Communities
01.2012 - 02.2016
Multi-Site Property Manager
Morgan Properties
06.2010 - 01.2012
Senior Property Manager
Michelson Realty Companies LLC
04.2003 - 05.2010
Property Manager
Yarco Companies
01.1998 - 01.2001
Real Estate License - Real Estate
Some College
High School Diploma -
Lincoln Southeast High School
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