Multitasking Network Administrator with background in system upgrades and hardware monitoring. Determined employee with over 4 years of network component installation experience. Highly knowledgeable in system repairs and performance improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Network Controller (DISA)
Leidos
06.2024 - Current
Identified and immediately resolved issues with network devices.
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques.
Responsible for training, delegating, and reviewing the troubleshooting of Network controllers within O&M
Network Engineer
United States Air Force
01.2020 - Current
Provided round-the-clock IT technical assistance for voice, data, and video services on both classified and unclassified networks, supporting 6k users across two wings
Developed and implemented Starlink kits to bridge access across classified and unclassified networks, leading a 5-person team to configure and install 9 Cisco switches in less than 72 hours, restoring connectivity to 200 devices
Responsible for designing, engineering, testing, and implementing hardware and software practices adhering to Air Force standards
Created troubleshooting guides for common technical issues, reducing average ticket resolution time by 75%, and provided monthly reports on security incidents with fix actions to harden a $31M network
Managed the sustainment, troubleshooting, and repairs of end-user voice, data, and network client devices spanning 830 buildings
Ensured secure and effective operations coordination with DISA NOS installations and multiple military installations.