Audrina Spangler
Oklahoma City
Summary
Upbeat, friendly, reliable, and punctual. Offers strong background in client management and customer service. Demonstrates ability to deliver impactful solutions through effective communication, on the spot problem-solving, and adaptability to new working environments and new information. Stays on top of demands, while prioritizing organization and attention to detail. Highly collaborative and consistently focused on client satisfaction and achieving organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Success Representative / IT Sales
Business Imaging Systems
10.2023 - Current
- Increased IT sales by developing and maintaining strong relationships with clients.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Assisted sales team in upselling products by providing valuable insights into client needs based on past experiences.
- Conducted regular check-ins with clients to maintain open lines of communication and proactively address potential issues.
- Developed long-term partnerships with manufacturers and vendors, negotiating favorable terms for both parties.
- Collaborated with technical teams to provide customized solutions for clients, resulting in increased customer satisfaction.
- Tracked customer and supply chain details for precise and timely fulfillment.
Bar / Hospitality Manager
The Greens Country Club
04.2021 - 09.2023
- Managed daily operations, optimizing workflow and increasing efficiency in a fast-paced environment.
- Built and maintained strong customer relationships, ensuring high retention and repeat business.
- Utilized POS and inventory systems to track sales data and optimize product offerings.
Bartender / Customer Experience Associate
Pub W Ale-house
08.2018 - 05.2021
- Collaborated with management to design and introduce new cocktails/menu items based on customer preferences and market trends.
- Engaged/built rapport with loyal clientele to generate reoccurring business.
- Served food and alcoholic beverages in high-volume establishment, upholding superior record of positive feedback.
- Elected to train and supervise bar staff to deliver exceptional service to customers.
Education
Associate of General Studies -
University of Central Oklahoma
Edmond, OK12-2025
Skills
- Customer service
- Task prioritization
- Social perceptiveness
- Verbal communication
- Sales and marketing
- Time management
- Team training and development
- CRM proficiency
- Customer relationship building
- Account management
- Solution selling
Certification
Dell Core Client Certification - Dec 2024
Dell Networking Certification - Dec 2024
Dell Server, Storage & Data Protection Certification - Dec 2024
Timeline
Client Success Representative / IT Sales
Business Imaging Systems
10.2023 - Current
Bar / Hospitality Manager
The Greens Country Club
04.2021 - 09.2023
Bartender / Customer Experience Associate
Pub W Ale-house
08.2018 - 05.2021
Associate of General Studies -
University of Central Oklahoma
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