Audrina Varela
Summary
Team Member with several years of experience in every front area with exceptional listening skills and memory to best engage customers and present and sell menu options. Reliable employee with demonstrated experience in hospitality and service industry. Strengths include exceptional customer service, effective communication skills, and ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House Employee
Backyard Taco
Queen Creek, Arizona
08.2025 - Current
- Greeted customers warmly and provided menu recommendations.
- Managed cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
- Assisted in training new employees on customer service standards.
- Collaborated with team members to ensure smooth service flow.
- Greeted customers and provided friendly customer service.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Answered phone calls, took reservations, and answered inquiries.
- Resolved any customer complaints or issues promptly with professionalism.
- Assisted with training new front of house employees on procedures and policies.
- Enforced safety protocols within the restaurant environment at all times.
- Provided take-out services to customers who preferred to dine offsite.
- Cross-trained in other areas such as bussing tables or bartending if needed.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Worked with managers to report and resolve customer issues or concerns.
Crew Member
Someburros
San Tan Valley, Arizona
05.2024 - 08.2025
- Operated cash register and processed customer transactions efficiently.
- Engaged with customers to enhance their dining experience at the restaurant.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Granted outstanding fast table service and customer service
Crew Member
Little Caesars
San Tan Valley, Arizona
12.2022 - 12.2023
- Prepared pizzas and other menu items according to company recipes.
- Maintained cleanliness in work areas and adhered to food safety standards.
- Assisted customers with orders and answered questions about menu items.
- Learned the values of being a team member
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Collaborated with team members to ensure timely order preparation.
Education
Poston Butte
05.2026
Skills
- Problem solving
- Multi-tasking
- Cash handling
- Menu knowledge
- Customer service
- Food safety standards
- Effective communication
- Adaptability to changes
- Attention to detail
- Team player attitude
- Strong work ethic
Affiliations
- Community service and donations
Certification
- CPR Certification
- Drivers License
Timeline
Front of House Employee
Backyard Taco
08.2025 - Current
Crew Member
Someburros
05.2024 - 08.2025
Crew Member
Little Caesars
12.2022 - 12.2023
Poston Butte