AUDRIS CAMPOS SEM
Hazleton,PA
Summary
Detail-oriented team player with strong organizational skills and experience in customer service. Highly efficient and problem-solving skills. A hardworking and passionate job seeker eager to help the team achieve company goals.
Overview
1
1
year of professional experience
Work History
Office Administration Assistant
Eslabones Universal School
02.2023 - 09.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and confidential.
- Maintained and updated office records, both digital and physical.
Call Center Customer Service Representative
Data Vimenca
07.2022 - 01.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Responded to customer calls and emails to answer questions about products and services.
Education
Accounting Certificate -
INFOTEP
Santiago, Dominican Republic2022
High School Diploma -
Politecnico Nuestra Senora De Las Mercedes
Santiago, Dominican Republic2020
Skills
- Customer Service
- File Maintenance
- Data Entry
- Office Administration
- Dedicated Team Player
- Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Office Administration Assistant
Eslabones Universal School
02.2023 - 09.2023
Call Center Customer Service Representative
Data Vimenca
07.2022 - 01.2023
Accounting Certificate -
INFOTEP
High School Diploma -
Politecnico Nuestra Senora De Las Mercedes