Audriyana Douglas
Summary
Dynamic retail professional with a proven track record at J.C. Manny Co., excelling in inventory control and customer support. Recognized for enhancing sales through effective visual merchandising and training initiatives. Strong communication skills and attention to detail drive customer satisfaction and operational efficiency. Committed to achieving store goals and fostering a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Retail Customer Sales Associate
J.C. Manny Co.
06.2024 - 08.2024
- Conducted regular stock checks for better inventory management, reducing instances of out-of-stock items affecting potential sales opportunities.
- Handled cash register transactions accurately, ensuring seamless checkout experiences for customers.
- Participated in visual merchandising efforts to create attractive displays and stimulate buyer interest.
- Prepare and process customer invoices with accuracy and attention to detail, ensuring all order information is documented, and contact customers promptly via telephone to inform them when their orders are ready for pickup or delivery.
Customer Service Associate
Marc Glassman Inc.
04.2023 - 06.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store's sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
Westerville North High School
Westerville, OH05-2024
Skills
- Goal oriented
- Store maintenance
- Point of sale systems
- Inventory control
- Customer support
- Retail marketing
- Attention to detail
- Strong communication and interpersonal skills
- Adaptability and flexibility
- Phone etiquette
- Invoice management
Timeline
Retail Customer Sales Associate
J.C. Manny Co.
06.2024 - 08.2024
Customer Service Associate
Marc Glassman Inc.
04.2023 - 06.2024
High School Diploma -
Westerville North High School
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