Audryana Mendiaz

• Coordinated individual service plans to align with client needs and organizational guidelines.
• Developed and maintained relationships with community resources to enhance client support services.
• Monitored client progress and outcomes, ensuring adherence to established care protocols.
• Facilitated multidisciplinary team meetings to promote collaborative decision-making for client care strategies.
• Implemented quality assurance measures to improve service delivery and compliance with regulations.
• Analyzed client feedback to identify areas for program improvement and enhance satisfaction levels.

• Conducted laboratory tests to support patient diagnostics and treatment decisions.
• Maintained and calibrated laboratory equipment to ensure accuracy and reliability of results.
• Trained and mentored junior lab technicians on proper testing procedures and safety protocols.
• Streamlined workflow processes, enhancing efficiency in specimen handling and analysis.

• Collected blood samples from patients following strict safety protocols to ensure quality and accuracy.
• Maintained accurate records of patient information and specimen handling in electronic health systems.
• Trained new staff on phlebotomy techniques, safety measures, and equipment usage to enhance team efficiency.
• Developed streamlined processes for patient intake that improved workflow and reduced wait times.

• Supervised daily activities, ensuring safety and engagement for children in after-school programs.
• Developed and implemented enrichment activities, fostering social and emotional growth among participants.
• Coordinated with parents to address concerns, enhancing communication and building trust within the community.
• Trained new staff on program protocols, promoting consistency and adherence to YMCA standards.

• Collaborated with healthcare teams to ensure proper documentation and communication regarding patient needs.
• Implemented best practices for infection control, contributing to a safer environment for patients and staff.
• Monitored inventory levels of phlebotomy supplies, ensuring readiness for daily operations without disruption.
• Led quality assurance initiatives that enhanced compliance with regulatory standards in laboratory procedures.

• Coordinated office communications to ensure efficient workflow and timely information dissemination.
• Managed scheduling for service appointments, optimizing technician availability and customer satisfaction.
• Streamlined inventory management processes, improving accuracy in tracking and ordering supplies.
• Implemented document management systems to enhance retrieval speed and reduce administrative overhead.

Certified Phlebotomist

• Dean's List [Fall 2018]
• Dean's List [Fall 2015]

• National Honor Society
• Texas Scholars
• Panther Scholars

• 4.09471 GPA