Results-oriented leader skilled in guiding teams and managing complex projects to achieve strategic objectives. Expertise in developing efficient processes and aligning team efforts with organizational goals. Proven ability to coordinate security measures and direct staff to maintain a safe environment, alongside experience in stockroom management and inventory organization to enhance operational efficiency.
Work History
Senior Program Manger
3 Years 2 Months
Chicago Youth Programs | 01.2023 - 03.2026
Led cross-functional teams to develop and implement strategic program initiatives.
Managed program budgets, ensuring alignment with organizational goals and resource allocation.
Collaborated with community partners to create skill-building opportunities for youth, enhancing their career readiness.
Established partnerships with local organizations, broadening community outreach and increasing program visibility.
Mentored junior staff, supporting their professional growth and contributing to overall team effectiveness.
Facilitated parent involvement through regular communication about student progress and program updates.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Conducted regular patrols of facility to detect and deter security threats.
Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Streamlined communication between security staff, ensuring prompt response to potential safety concerns.
Monitored and approved access control systems for accessibility to authorized personnel.
Back of House Team Member
2 Months
Old Navy | 11.2024 - 01.2025
Assisted in inventory management and stock replenishment to ensure product availability.
Collaborated with team members to maintain cleanliness and organization of back of house areas.
Supported daily operations by preparing products for display and ensuring quality control.
Contributed to team efforts by effectively communicating with front-of-house staff regarding product needs.
Seamlessly collaborated with other departments for smooth operation during peak hours or high-traffic events.
Participated in staff meetings to discuss process improvements, sales targets, and overall store performance metrics.
Sales Associate
2 Months
Bed Bath & Beyond | 11.2022 - 01.2023
Assisted customers in product selection, enhancing overall shopping experience.
Collaborated with team members to achieve daily sales targets consistently.
Managed returns, exchanges and refunds in accordance with store policy.
Developed strong product knowledge to support informed customer recommendations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Program Manger
6 Years 10 Months
Chicago Youth Programs | 03.2016 - 01.2023
Managed budgets and resources for various programs, optimizing allocation for maximum impact on youth services.
Developed and implemented youth engagement programs to enhance participation and community involvement.
Collaborated with local organizations to establish partnerships and resource sharing for program development.
Designed curriculum materials tailored to diverse youth needs, enhancing learning outcomes and engagement levels.
Facilitated staff training on best practices for program delivery to enhance team capabilities.
Led cross-functional teams to execute initiatives aligning with organizational goals and mission.
Coached team members on professional development opportunities, contributing to improved overall performance.
After-School Coordinator
12 Years 2 Months
Chicago Youth Programs | 01.2004 - 03.2016
Coordinated after-school, summer, and parent-led programs for Pre-K through 8th grade, enhancing student engagement and participation
Designed and implemented early childhood literacy and phonics programming for children ages 3-7
Supervised staff and volunteers to ensure safe, inclusive, developmentally appropriate environments for all children
Managed logistics for scheduling, transportation, and activities, ensuring seamless execution of events and field trips
Maintained compliance through accurate CitySpan reporting, documentation, and service tracking
Collaborated with community partners to provide resources and support for program enrichment.
Provided individualized support to students struggling with specific subjects, enhancing their understanding and confidence.
Coordinated with community partners to bring guest speakers and special events to the program, exposing students to new ideas and career possibilities.
Grocery Store Clerk
2 Years 9 Months
Judy Brothers Grocery Store | 03.2001 - 12.2003
Guided customers in product selection and addressed inquiries, enhancing overall shopping experience.
Operated cash registers accurately, processing transactions quickly and efficiently.
Processed transactions with accuracy and speed, contributing to high levels of customer satisfaction.
Stocked shelves efficiently, verifying product availability and rotation for freshness.
Ensured clean and organized store layout, promoting safety and improving shopping efficiency.
Trained new staff on store policies and procedures, fostering a cohesive work environment.
Supported store management in various administrative tasks such as filing and data entry when required.