AUDUNOR BY
Orlando,FL
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
19
19
years of professional experience
Work History
Sales Representative
Charles Runtenberg Realty Orlando
02.2021 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated new leads through networking and attending industry events that increased sales by 20% for two consecutive quarters
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies that increase sales volume by 15%.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Utilized CRM software to manage customer accounts and track performance metrics.
Sales Representative
Century 21 Percy Fulton Ltd Brokerage
07.2012 - 07.2021
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Generated new leads through networking and attending industry events that increased sales by 25% for two consecutive quarters
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented sales strategies that increase sales volume by 20%.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Utilized CRM software to manage customer accounts and track performance metrics.
Job Coach Trainer
Rideau Social Enterprises & John Haward Society
02.2014 - 07.2017
- Kept detailed records of individual histories, scores, and documents.
- Worked with job seekers to determine job targets based on skills and personality.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Created and managed job search strategies for clients to improve job search success.
- Coached clients on resume and cover letter development to enhance opportunities.
- Developed and facilitated job search workshops for clients to enhance job search skills.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Developed and implemented job coaching plans for clients with diverse career goals.
- Conducted mock interviews to help clients prepare for interviews with potential employers.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Analyzed and evaluated training effectiveness and program outcomes.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 40%.
Job Developer
Ontario March Of Dimes
02.2010 - 07.2012
- Mobilized case management system to document service delivery and case progress
- Assisted individuals with addressing disabilities and developing career plans
- Liaised with community partners to enhance employment opportunities for individuals with disabilities
- Assisted clients in exploring career options and vocational goals
- Coordinated community resources and secured referrals
- Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Demonstrated respect, friendliness and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Proved successful working within tight deadlines and a fast-paced environment
- Developed and maintained courteous and effective working relationships
- Applied effective time management techniques to meet tight deadlines
- Gained strong leadership skills by managing projects from start to finish
- Learned and adapted quickly to new technology and software applications
- Ran errands and provided general office support in a professional environment.
Housekeeping Manager
Westgate Vacation Villas
10.2004 - 01.2007
- Coordinated household cleaning service operations and managed client relations
- Completed schedules, shift reports, and other business documentation
- Communicated repair needs to maintenance staff
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
- Drove improvements to workflow and room turnover with hands-on, proactive management style
- Worked with front desk to respond promptly to all guest requests
- Trained and mentored all new personnel to maximize quality of service and performance
- Evaluated employee performance and developed improvement plans
- Managed team productivity and workflow to exceed quality standards
- Managed staff of 100 housekeepers
- Promoted safety by demonstrating proper operation and training
- Adhered to safety protocols by enforcing proper equipment usage.
Education
CERTIFIED TRAIN THE TRAINER - RIDEAU SOCIAL ENTERPRICES -
Associate of Arts - Hospitality
Valencia Community College
Orlando, Florida07.2002
No Degree - Employment Specialist/Job Developer
JVS Toronto/George Brown College
Toronto, ON03.2009
Skills
- Sales Closing
- Network Development
- Sales
- Interpersonal communication skills
- Client Service
- Customer Relations
- Staff Training
- Strategic planning & Time Management
- Problem solving strength
- Lead prospecting
Accomplishments
- Supervised team of 100 staff members
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Documented and resolved customer complains which led to increasing customer satisfactions survey by 20% for four consecutive months
- Training and Certifications:
- Certified Employment Specialist
- Certified Adult trainer (train the trainer)
- 20 Experience of translation (bilingual Creole & English)
Timeline
Sales Representative
Charles Runtenberg Realty Orlando
02.2021 - Current
Job Coach Trainer
Rideau Social Enterprises & John Haward Society
02.2014 - 07.2017
Sales Representative
Century 21 Percy Fulton Ltd Brokerage
07.2012 - 07.2021
Job Developer
Ontario March Of Dimes
02.2010 - 07.2012
Housekeeping Manager
Westgate Vacation Villas
10.2004 - 01.2007
CERTIFIED TRAIN THE TRAINER - RIDEAU SOCIAL ENTERPRICES -
Associate of Arts - Hospitality
Valencia Community College
No Degree - Employment Specialist/Job Developer
JVS Toronto/George Brown College
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