Aughist Shumate
Sallisaw,OK
Summary
High-energy Hostess skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.
Overview
2
2
years of professional experience
Work History
Hostess
Tramerigo
Florida, NY
04.2023 - Current
- Remote job, based out St Thomas, US Virgin Islands as well as an office in Florida.
- Assisted with special projects assigned by management when required.
- Greeted customers, answered general questions and directed to appropriate locations.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Scheduled appointments for clients, customers, and other visitors.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Project Store Specialist
Anderson Merchandisers, LLC
Stigler, OK
01.2022 - 03.2024
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Ensured compliance with safety regulations in the workplace.
- Created promotional materials such as signs, banners, flyers.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Maintained cleanliness of the store by sweeping floors and wiping down surfaces.
- Ticketed, arranged and displayed merchandise to promote sales.
Bar Tender
Dougs Waterin Hole
Poteau, OK
03.2022 - 04.2023
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Adhered to state regulations regarding serving alcohol responsibly.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Processed payments accurately and efficiently with POS system.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Effectively multitasked within fast-paced environment.
- Balanced daily registers and generated sales reports for management.
- Provided drink suggestions to customers based on their preferences.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Education
High School Diploma -
Central High School
Sallisaw, OK05-2018
Skills
- Customer Service
- Guest Engagement
- Food Running
- Complaint Handling
References
References available upon request.
Timeline
Hostess
Tramerigo
04.2023 - Current
Bar Tender
Dougs Waterin Hole
03.2022 - 04.2023
Project Store Specialist
Anderson Merchandisers, LLC
01.2022 - 03.2024
High School Diploma -
Central High School