Adept Vet Technician Leader with a proven track record at Vetco Total Care, I excel in team leadership and client education, ensuring high-quality care and efficient operations. Leveraging bilingual skills and a strong work ethic, I've significantly enhanced team performance and customer satisfaction, embodying reliability and adaptability in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Vet Technician Leader on Duty
Vetco Total Care
Clinton, UT
06.2023 - Current
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Restocked office supplies daily and troubleshot problems with equipment to keep operations on-track.
Handled correspondence promptly and accurately according to established protocols.
Supported veterinarians to drive quality care, advocate for pets and educate clients.
Organized and coordinated training sessions for new employees.
Mentored team members to succeed and advance within department and company.
Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
Managed patient records including entering data into computer system, filing paperwork and updating information.
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Tracked and scheduled follow-up appointments for animal treatment.
Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
Reviewed pet records from daily visits and appointments, entering important data into system.
Assisted with polishing, removing stains and other dental procedures.
Operated anesthesia, oxygen and monitoring equipment.
Supervised vet techs and scheduled appointments.
Managed inventory and supplies to ensure materials were available when needed.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked effectively in team environments to make the workplace more productive.
Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Scheduled shifts according to workload requirements.
Identified training needs for staff members and developed appropriate programs.
Veterinary Assistant Technician
Thrive Pet health care / Vecto Total Care
01.2019 - Current
Gather patient medical history, create documentation, monitor symptoms, administeranesthesia, and support the development of treatment plans
Insert catheters and IVs, monitor patient vitals, and administer medication based on direction from the veterinary doctor
Perform dental cleanings, phlebotomy, and radiographs for patients
Conduct pre and post-surgical monitoring of patients and evaluate reaction to treatment plans, anesthesia, and medication
Educate clients on patient treatments, medical conditions, and healthcare risks and provide emotional and medical support
Assist veterinarians during surgical procedures, including neutering, wound care, anesthesia administration, and post-surgical monitoring
Administered vaccines and medications to patients in accordance with veterinarian treatment plans and created documentation on reactions and symptoms
Gathered urine, stool, and specimens, performed laboratory testing on samples, and delivered findings to the veterinarian to support treatment identification
Maintained medical and laboratory equipment, sanitized and organized operating rooms, and ensured compliance with OSHA safety regulations
Educate pet owners on long-term medical outlook, treatment risks, and patient quality of life to aid clients in making difficult medical decisions
Oversaw patient intake and discharge, gathered medical records and history from owners, and delivered empathetic care to patients throughout treatment
Conduct surgical preparations for patients, including administering anesthesia and monitoring vitals prior to the procedure
Managed pharmaceutical supplies and medical equipment inventory and performed routine maintenance on equipment
Veterinary Assistant Technician
Millcreek animal Hositpal
12.2017 - 01.2019
Log Medical Information into computers and Scheduling appointments
Assist the Doctor in exam room and preforom labratory ,Pharmacy or medical procedures as dircted
Assure proper instrument Cleaning warpping and steriization and performed ansethesia and surgery prep
Provided emergency frist aid to animals as needed
Analyzed blood work and sample using IDEXX
Assisted veterinarian with wound and treatment administration of vaccines
Care for animals pre sugery including administering anesthetics
Help in Euthnaized sick and injured animals when is appropriate
Provided Vetinary support of disease management and miigation
Weight and examine animals and record information in files and Chart
Provided pet Owners with excellent costomer service compassionate care for thier pets
Greet coustomers in a pleasant manner and escort them to the examination room
Postiion animals for diagnostic imagain such as x rays or Dental x rays
Skilled in monitoring vital signs, collecting blood, and other laboratory tests
Compassionately provided euthanasia services
Experienced in preparing and maintaining medical records
Assisted with spay/neuter surgeries and dental care
Senior Line lead Fibers
Fresenius Medical Care
01.2012 - 03.2017
Served as the shift leader coordinating daily Manufacturing
Following strand Operating containing line crashes
Train new people
Support the employee onboarding process, provide training on quality control and OSHA safety standards
Troubleshoot production issues, perform equipment maintenance, and develop inspection schedules to reduce the risk of equipment malfunctions
Demonstrated early leadership ability as a mentor for new hires
Inspect finish products for high quality to the customer spefications package and finish products
Education
in Vet assistant technician -
ACT Animal training
online
08.2017
in Pharmacy Techician -
Ogden weber techology
Ogden
09.2011
High school diploma -
Ben Lomond high school
Ogden
05.2010
Skills
Self-starter
Strong work ethic
Responsible and reliable
Fast learner
Adaptable
Client education
Team communication
Bilingual
Positive attitude
Team leadership
Motivating teams
Personal Information
Title: Veterinary Technician
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Vet Technician Leader on Duty
Vetco Total Care
06.2023 - Current
Veterinary Assistant Technician
Thrive Pet health care / Vecto Total Care
01.2019 - Current
Veterinary Assistant Technician
Millcreek animal Hositpal
12.2017 - 01.2019
Senior Line lead Fibers
Fresenius Medical Care
01.2012 - 03.2017
in Vet assistant technician -
ACT Animal training
in Pharmacy Techician -
Ogden weber techology
High school diploma -
Ben Lomond high school
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