Summary
Overview
Work History
Education
Skills
Certification
Timeline
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August Baker

Largo,FL

Summary

Dynamic Asset Protection Operations Manager at Walmart with a proven track record in enhancing operational efficiency and team leadership. Skilled in problem-solving and employee relations, I empowered staff to improve performance outcomes and fostered strong vendor relationships, significantly boosting customer satisfaction and accountability.

Knowledgeable with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Asset Protection Operations Manager

Walmart
06.2024 - 04.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

General Merchandise Manager

Walmart
03.2023 - 06.2024
  • Effectively managed merchandise returns and exchanges, minimizing financial loss while preserving positive customer relationships.
  • Monitored competitor activities to stay informed about industry developments and capitalize on potential opportunities for growth.
  • Supported company initiatives through active participation in storewide marketing campaigns, special events, and community engagement efforts.

Warehouse Receiving Manager

Walmart
07.2022 - 03.2023
  • Increased throughput capacity by streamlining workflows and identifying opportunities for process optimization within the receiving area.
  • Enhanced warehouse safety by enforcing strict adherence to safety protocols and conducting routine inspections.
  • Streamlined receiving processes by implementing efficient warehouse layouts and inventory management systems.
  • Improved order accuracy with thorough quality control checks and clear communication with suppliers.
  • Optimized labor allocation through strategic scheduling, resulting in increased productivity and reduced overtime costs.
  • Established comprehensive employee training programs that focused on best practices in warehousing, material handling, and equipment operation for enhanced workforce competence.
  • Ensured compliance with all relevant regulations regarding storage, handling, and disposal of hazardous materials present in the warehouse.
  • Collaborated with other department managers to address cross-functional issues promptly and implement process improvements as needed.
  • Maintained accurate documentation of received goods, allowing for easy tracking of items throughout their life cycle within the warehouse.
  • Reduced product damage rates by enforcing proper handling procedures and conducting regular staff training.
  • Conducted regular inventory audits to ensure accurate stock levels and minimize discrepancies in the system.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Overnight Manager

Walmart
01.2022 - 07.2022
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Reduced employee turnover through effective communication, training, and mentorship of staff members.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Streamlined store operations by implementing efficient processes for stocking, inventory management, and merchandise presentation.

Stocking Team Lead

Walmart
04.2017 - 01.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely .
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.

Education

High School Diploma -

Stratford Career Institute
Online
03-2012

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation

Certification

  • Licensed Certified food safety manager - September 13,2022-September 13 ,2027

Timeline

Asset Protection Operations Manager

Walmart
06.2024 - 04.2025

General Merchandise Manager

Walmart
03.2023 - 06.2024

Warehouse Receiving Manager

Walmart
07.2022 - 03.2023

Overnight Manager

Walmart
01.2022 - 07.2022

Stocking Team Lead

Walmart
04.2017 - 01.2022

High School Diploma -

Stratford Career Institute

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August Baker