Supportive Accounting Assistant known for taking initiative to maintain best-in-class accounting services. Proven history of helping modernize offices while maintaining financial recordkeeping.
Overview
10
10
years of professional experience
Work History
AP Processor
OTG Management iah Airport
Houston, TX
05.2022 - Current
Processed high-volume accounts payable invoices, ensuring accuracy and timely payment of vendor bills.
Reconciled vendor statements to ensure all payments were accounted for and resolved discrepancies in a timely manner.
Collaborated with other departments to ensure proper coding of expenses on invoices.
Developed and implemented internal policies and procedures related to accounts payable processing.
Built strong relationships with external stakeholders such as vendors or auditors.
Evaluated existing payment methods and identified potential areas of improvement.
Tracked spending trends across multiple business units in order to identify cost savings opportunities.
Customer Service Representative
Sam's Club
Humble, TX
03.2020 - 12.2022
Provided excellent customer service to resolve customer complaints in a timely manner.
Answered inbound calls, chats and emails to facilitate customer service.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Supported sales team members to drive growth and development.
Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
Line Operator
helena laboratory
Beaumont, TX
03.2018 - 03.2021
Performed quality checks on products to ensure they met customer specifications.
Set up and operated production equipment in accordance with established guidelines.
Maintained a clean and safe work environment by following all safety protocols.
Elderly Caregiver
Texas Home Health
Beaumont, TX
04.2015 - 11.2018
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Provided companionship and emotional support to elderly clients.
Monitored vital signs and reported changes to medical team.
Maintained accurate records of services provided for each client.
Encouraged social interaction between clients and their families.