AUGUST GREER
Food Service Management
Keene,NH
Summary
Experienced with overseeing food service operations to maintain quality and efficiency. Utilizes team leadership and problem-solving skills to ensure smooth service. Track record of enhancing customer satisfaction through consistent service improvements.
Overview
10
10
years of professional experience
Work History
Baker
The Bread Shed
03.2024 - 12.2025
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Increased production efficiency through effective time management and multitasking during busy periods.
Liquid Processor
Pilgrim Foods
10.2022 - 02.2024
- Organize and perform inventories of production tanks, monitor acetator levels and discharge rates.
- Receive and check incoming materials.
- Manually move, store, and organize heavy materials including barrels, hoses, bags, etc. up ladders, stairs, and from trucks.
- Cut and mixed raw product to specification.
- Monitor and record materials usage.
- Transport and load final product into tankers and to the manufacturing floor.
- Maintained accurate records and ensured timely completion of all necessary paperwork.
- Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
Assistant Manager
Pressed Cafe
07.2021 - 10.2022
- Manage the drive-thru operations of a fast-casual, high volume cafe.
- Directly interfacing with customers and staff to ensure quality service.
- Creating spreadsheets to control inventory and communicating with suppliers.
- Fast-casual, high volume cafe.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Lawn Technician
Trugreen
05.2021 - 07.2021
- Obtained certification in order to safely and properly treat lawns with pesticides.
Assistant Manager
Bruegger's Enterprises Inc
04.2019 - 05.2021
- Managed day-to-day operations for a high volume fast-casual restaurant with a large staff.
- The responsibilities of this keyholder position include managing schedules, inventories, and budgets, while also executing standard security procedures.
- I ensured Servsafe standards were met while providing high quality food, with a secondary focus on guest service and satisfaction.
- High volume fast-casual restaurant.
HVACR Assistant
Restaurant Equipment Solutions
07.2018 - 01.2019
- Basic cleaning and maintenance, beginning to learn basics of HVACR.
Chef/Server
New Era Food Co
01.2016 - 03.2018
- Bartended, served, and cooked in two separate high-end sushi restaurants.
- High-end sushi restaurants.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Streamlined food preparation tasks for more efficient service during peak hours.
Roofer
GZO Roofing and Sheet Metal
02.2016 - 10.2016
- Installed hot tar and waterproofing for commercial buildings, utilizing hot decking machines to apply both TPO and Bitchathane materials.
Education
GED -
Keene High School
Keene, NH 05.2001 -
Skills
Food safety
Customer service
Food preparation
Bar management
Communication
Inventory Management
Staff leadership
Operations management
Timeline
Baker
The Bread Shed
03.2024 - 12.2025
Liquid Processor
Pilgrim Foods
10.2022 - 02.2024
Assistant Manager
Pressed Cafe
07.2021 - 10.2022
Lawn Technician
Trugreen
05.2021 - 07.2021
Assistant Manager
Bruegger's Enterprises Inc
04.2019 - 05.2021
HVACR Assistant
Restaurant Equipment Solutions
07.2018 - 01.2019
Roofer
GZO Roofing and Sheet Metal
02.2016 - 10.2016
Chef/Server
New Era Food Co
01.2016 - 03.2018
GED -
Keene High School
05.2001 -