Strong sales and marketing background with a focus on creating human connections between clients and brands.
Overview
9
9
years of professional experience
Work History
Specialist
Apple Retail
08.2024 - Current
Knowledgeable on all Apple products and services.
Optimized customer experience by effectively troubleshooting issues.
built strong customer relationships with personal interactions and human connections.
High team member score with positive customer feedback.
exhibited adaptability by supporting multiple areas in store.
Lead Guide
Bonobos
11.2023 - 06.2024
Grew Year over year sales in menswear clothing business.
lead efforts to increase sales volume consistently hitting +10% to sales goals each month
Increased client outreach and outreach effectiveness by focusing on repeat and high volume clients.
Key Holder
LovePop
02.2022 - 10.2023
Leader of retail business and client engagement.
Increased Year over Year sales at home location.
Coached team members to improve job performance.
Top sales performer in home location.
Trained new employees on company policies and procedures.
Managed inventory, and product selection
Financial Service Representative
TD Bank
02.2020 - 08.2021
Oversaw account set up, client meetings and business accounts.
Lead team to identify high net worth clients and build client trust through in person meetings and phone calls.
Acted as a fiduciary to provide financial advice to bank clients in a one on one setting.
Lead effort to identify and attract small business accounts, becoming number one branch in Portland area for new small business account openings in 2020.
Top performing Financial Service Representative for both personal and business accounts in 2020.
Obtained Maine Insurers and Producers License to offer financial investment products to clients.
Sales Manager
Premium Retail Services
07.2016 - 02.2020
Represented Google brand in a retail environment.
Created and executed sales events in Best Buy and Verizon stores.
Created and conducted hands-on training events for business partners covering Google hardware and software products.
Consistently produced year over year sales growth in represented product categories.
Lead Maine as a top seller of Google hardware in the New England Market.
Built and maintained relationships with management and employees of partner companies.