August James
Detroit
Summary
Insight-driven UX researcher and program evaluator with a Bachelor’s degree in Psychology. Experienced in designing user-centered strategies, leading usability testing, and conducting mixed-methods evaluations. Skilled in working collaboratively with participants and stakeholders to gather feedback, analyze qualitative and quantitative data, and translate findings into actionable design and program improvements. Combines empathy and analytical rigor to deliver research that enhances user experiences and informs evidence-based decision-making.
Overview
2
2
years of professional experience
Work History
Evaluation Intern
Center for Health & Research Transformation
Ann Arbor
08.2024 - Current
- Supported the design, implementation, and analysis of program evaluations to assess effectiveness and impact.
- Collected, cleaned, and analyzed qualitative and quantitative data using tools such as Excel, or NVivo.
- Supported engagement with community-based organizations to assess evaluation needs and capacity.
- Conducted descriptive and thematic analysis of quantitative and qualitative data to identify program outcomes and trends.
- Contributed to building trust and collaboration between participants and community partners.
UX Researcher & Designer
Apple Design Lab
East Lansing
08.2023 - 04.2024
- Conducted user interviews to gather insights for product design improvements.
- Facilitated brainstorming sessions with cross-functional teams to generate ideas.
- Presented results of research studies to stakeholders for decision-making purposes.
- Created visual mockups and prototypes to communicate design concepts effectively.
- Participated in design reviews, providing constructive feedback on team members' work.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Created high quality visual designs that are both aesthetically pleasing and intuitive for users.
Student Clerical Assistant
Michigan State University
East Lansing
05.2023 - 04.2024
- Assist with day-to-day operations within reception office.
- Complied and prepared materials for projects.
- Collaborated with other students and staff on projects.
- Navigated MSU directories.
- Provided a positive and productive environment for all staff and guests.
Ford Impact Accelerator MSU Team Member
Henry Ford Learning Institute
East Lansing
10.2023 - 01.2024
- Developed innovative solutions through collaborative problem-solving with community partners and team members.
- Successfully managed a project from conception to completion, ensuring effective problem resolution.
- Used different research approaches to address a problem in the community.
- Attended scheduled workshop sessions throughout duration of program.
- Completed deliverables and participated in final pitch.
- Facilitated open communication channels between team members, faculty sponsors, and our community partner.
- Advocated for community interest by engaging with community leaders.
- Thrived in a dynamic environment, considering the program was hybrid during its duration.
Education
Bachelor of Arts - Psychology
Michigan State University
East Lansing, MI04.2024
Skills
- Design thinking
- Data analysis
- Community engagement
- Attention to detail
- Problem-solving
- Adobe Studio (Photoshop, Lightroom, Illustrator)
- Microsoft 365 (Word, PowerPoint, Excel, OneNote)
- Cross-functional collaboration
Websites
Activities
- The National Society of Leadership and Success, Member, 2022
- MSU Black Media Entertainment, President, Member, 2022, 2023
- MSU Black Media Entertainment, Camera Chair, Member, 2021, 2023
Timeline
Evaluation Intern
Center for Health & Research Transformation
08.2024 - Current
Ford Impact Accelerator MSU Team Member
Henry Ford Learning Institute
10.2023 - 01.2024
UX Researcher & Designer
Apple Design Lab
08.2023 - 04.2024
Student Clerical Assistant
Michigan State University
05.2023 - 04.2024
Bachelor of Arts - Psychology
Michigan State University