August Naegele

Kitchen Associate, Skillet LLC, Sep 2018 ‐ May 2019

Las Vegas, NM.

EXPERIENCE
-Modeled excellent customer service to encourage staff to proactively assist customers and meet needs, building customer loyalty and retention.

-Enforced quality, safety and sanitation standards to keep the foodservice operation compliant. Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items. Labeled products correctly with prices and use or sell-by dates.

-Coordinated the staff and supplies necessary to serve over a thousand customers per week. Assisted in developing menus based on expressed preferences of client and contract requirements. Recommended new menu items to offer various foods meeting, requests and diner preferences.

-Coordinated scheduling of deliveries with suppliers and vendors to obtain products on-time and keep stock fresh. Oversaw food preparation and cooking activities to uphold safe and sanitary practices, check portion control, and assess final presentation.

-Verified time and temperature logs to ascertain proper cooking and holding temperatures. Selected and developed standardized recipes to maintain consistent
quality.

Reference: Owner: Isaac Sandoval (505)429-8097

Wildland Firefighter, New Mexico Energy, Minerals, and Natural Resources Department,
Jun 2018 ‐ Sep 2020, Santa Fe, NM

-Inspected and maintained, fire suppression equipment and firefighting vehicles. While trained on operating trucks, hoses, and other equipment to offer top-notch fire support.

EXPERIENCE
-Determined impact of wind direction, water sources, hazards, falling structures, and chemical exposure to position firefighting support. Identified and eliminated hot spots remaining after containing wildfire. Trained continuously to maintain peak physical fitness for firefighting.

-Kept equipment, facilities, and tools in excellent condition to stay ready for firefighting activities. Cut brush, built trails, and planted trees as part of comprehensive forest maintenance and improvement plan. Used downtime effectively for tasks such as station cleaning and gear maintenance. Used techniques such as fire breaks and suppression activities to control spread of forest fires.

Reference: Fire Management: Steven Griego (505)718 5960

FFE Technician, Grimm LLC, Oct 2019 ‐ Jan 2022,

Las Vegas, NM.

What Is FFE?
-FFE also known as Fixtures, Furniture, and Equipment entails the construction of movable Furniture, Fixtures, or other equipment that have no permanent connection the
structure or integrity of the building.

EXPERIENCE
-Certified Forklift Operator of class 1-7 Powered Industrial Trucks, With five years of operating experience on Telescopic forklifts, Mobile Elevating Work Platforms, and large industrial vehicles, while maintaining quality safety procedures and standards to maximize optimized performance.

-FFE technician, with qualified experience in using tools and methods to complete various tasks, while keeping safety and production in mind at all times.

-Knowledge of General Contracting, and Carpenter practices, including building codes, material information, and inspection standards. Communicated with both technical and non-technical personnel to convey important directives impacting operation.

-Handled crisis situations with calm approach to correct critical failures and restore optimal operations of all equipment.

Reference: Owner: Jordan Grimm (505)426-7297

Big R Store Manager March 2022 - May 2024

Las Vegas, NM

-Enforced adherence to operational guidelines, brand standards and service expectations. Analyzed store reports to evaluate performance, increase sales and reduce controllable expenses.

Experience
-Oversaw talent recruitment, onboarding and training.
Monitored team member performance, conducting evaluations and recommending promotions.
Established payroll and operating budgets for corporate management approval.

-Established customer relationships to generate more business, maintain store profitability and expand brand loyalty. Prepared operating and capital budgets for division and reviewed expenditures.

-Restructured departments and modeled customer service techniques to advance sales position in competitive markets. Revamped systems, processes and training programs to reverse underperforming store metrics.

Collaborated with senior management to develop KPIs, build operating dashboards and monitor performance.
Worked with finance team to manage and streamline accounts payable, accounts receivable and payroll processes.

-Addressed customer service issues with detailed and timely responses to escalated complaints. Oversaw the the first yearly profit margin increase in 7 years, while maintaining a steady boost in profits. Best daily profit margin-$47,453.00 in one day.

-Certified ATF Firearm manager, with the ability to legally sell firearms with safe and knowledgeable practices.

Tough on theft, and and persecuted many of the shoplifters.

Reference Beau Massey; Operations Manager 1(719)252-2679

FFE Specialist, Oshiem Contracting

May 2024 - December 2024

Red Oak, IA

-Mentored junior FFE installers to develop their skills, ensuring a well-trained workforce for future projects.

Experience

-Ensured compliance with building codes by thoroughly reviewing design plans before commencing construction tasks. Increased project efficiency by delegating tasks and supervising a team of FFE installers.

-Maintained organized records of blueprints, plans, and specifications for easy access during the construction process. Inspected work performed by carpentry crews to check completion of job specifications.

-Assessed project size to prepare work orders and determine resources needed to complete jobs. Observed all OSHA and corporate safety regulations and procedures to prevent mishaps and injuries on job sites.

-Continuously updated knowledge of industry trends, tools, technologies, and best practices ensuring maintained competitive edge in the market. Addressed employee issues and conflicts, applying listening and communication skills to promote quick resolution.

-Assisted in estimating project costs accurately helping secure new contracts while maintaining profitability.

Reference: Owner- Josh Oshiem (712)327-8880