AUGUST OCHOA
Jacksonville,TX
Summary
Committed to creating a safe, supportive, and inspiring environment for personal growth and development.
Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Adaptable professional with [Number] years of work experience and proven knowledge of leadership, problem-solving, and workflow prioritization. Aiming to leverage my abilities to successfully fill the [Job Title] role at your company. Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Coach
Walmart supercenter
08.2022 - Current
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Committed to delivering excellent customer service while working in a fast-paced environment
- Pursued continuing education opportunities to stay current with industry trends
- Explained and enforced safety rules and regulations
Assistant Manager
Walmart supercenter
02.2010 - 07.2022
- Monitored sales performance to identify potential areas for improvement
- Handled employee discipline and termination according to company policies
- Coordinated employee schedules according to staff availability and processed time-off requests
- Organized company merchandise and displays to increase brand awareness and product sales
- Implemented comprehensive business procedures to promote compliance with industry standards and rules
- Tracked store inventories and replenished products according to demand
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs
- Scheduled equipment cleanings, maintenance and repairs and ordered new equipment and tools
- Interviewed potential job candidates and made hiring recommendations to general manager
- Helped oversee the daily operations of the store, managing staff and inventory
- Coached and mentored new employees on company policies and procedures
Store Manager
McCoys building supply
05.2007 - 01.2010
- Experienced and dedicated professional with background developing and motivating individuals to reach full potential
- Proven track record providing performance-focused coaching and mentoring to improve skills, confidence, and motivation
- Committed to creating a safe, supportive, and inspiring environment for personal growth and development
- Interviewed and hired prospective employees according to team needs
- Set sales targets and budgets for team leads and employees to follow
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
- Leveraged new sales strategies to increase store revenue
- Implemented loss prevention strategies, alleviating shrink
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Addressed employee issues, performed corrective actions and terminated employment when necessary
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts
- Tracked store inventory and ordered new products to prevent shortages
Store Manager
McCoys building supply
05.2004 - 05.2007
- Tracked store inventory and ordered new products to prevent shortages
- Interviewed and hired prospective employees according to team needs
- Monitored customer service levels and implemented necessary changes to improve customer satisfaction
- Set sales targets and budgets for team leads and employees to follow
- Analyzed sales numbers and performance metrics to locate deficits and implement process improvements
- Solved problems and resolved conflicts for team members and customers
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Scheduled maintenance and repairs on company equipment to streamline workflow and prevent malfunctions
- Addressed employee issues, performed corrective actions and terminated employment when necessary
- Implemented loss prevention strategies, alleviating shrink
Education
High School Diploma -
Palestine high School
Palestine, Texas05.1990
Skills
- Team Bonding
Team Scheduling
- Recruiting Processes
Certification
Dale Carnegie course
Languages
Spanish
Native or Bilingual
Timeline
Coach
Walmart supercenter
08.2022 - Current
Assistant Manager
Walmart supercenter
02.2010 - 07.2022
Store Manager
McCoys building supply
05.2007 - 01.2010
Store Manager
McCoys building supply
05.2004 - 05.2007
High School Diploma -
Palestine high School
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