August Rosen-Hurley
Adrian
Summary
Proactive and customer-focused, I excelled at McDonald's Restaurant by enhancing customer satisfaction and streamlining operations. Skilled in safe food handling and fostering teamwork, I significantly contributed to maintaining high-quality standards and efficient service. My ability to manage time effectively and collaborate with team members ensured operational excellence and positive dining experiences.
Overview
2
2
years of professional experience
Work History
Crew Worker
McDonald's Restaurant
1235 N. Main St., Adrian, MI 49221
08.2022 - 08.2024
- Kept customers and crew areas organized.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Calculated totals, processed payments, and issued receipts.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Bachelor of Arts - Anthropology
Eastern Michigan University
Ypsilanti, MI12-2026
High School Diploma -
Techumseh High School
Tecumseh, MI05-2024
Skills
- Safe food handling
- Food assembly
- Quality control
- Initiative and Self-motivation
- Safety awareness
- Point-of-sale transactions
- Time management
- Cash handling
- Point of sale operation
- Teamwork and collaboration
Timeline
Crew Worker
McDonald's Restaurant
08.2022 - 08.2024
Bachelor of Arts - Anthropology
Eastern Michigan University
High School Diploma -
Techumseh High School