August Slough
Springfield,MO
Summary
Proactive training professional with a focus on mentorship and materials design. Experienced in assessing training effectiveness and providing feedback, ensuring continuous improvement in employee development and customer service excellence.
Overview
9
9
years of professional experience
Work History
NSO Corporate Trainer
Big Whiskey's American Bar & Grill
Springfield, MO
07.2025 - Current
- Designed and delivered engaging training programs to enhance employee performance and customer service skills.
- Collaborated with management to identify training needs and develop tailored instructional materials.
- Assessed training effectiveness through participant feedback and made adjustments to improve future sessions.
- Monitored employee progress and gave feedback to management and additional training requirements.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
- Created translated training resources to support diverse employee learning needs.
- Coordinated logistics and on-site assistance for opening new locations to enhance operational expansion.
Line Cook
Big Whiskey's American Bar & Grill
Nixa, MO
04.2023 - Current
- Prepared high-quality dishes according to standard recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, ensuring compliance with health regulations.
- Collaborated with team members to manage food inventory and minimize waste.
- Trained new staff on cooking techniques and kitchen safety protocols.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Physical Artist
Big Whiskey's American Bar & Grill
Springfield, MO
04.2023 - Current
- Created original artwork for promotional materials and events, enhancing brand visibility.
- Collaborated with corporate office to design themed decor aligning with seasonal menus.
- Participated in creative brainstorming sessions to develop new ideas or improve existing ones.
- Developed unique art installations that elevated dining experiences and guest engagement.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
Bartender
Schultz and Dooley's Pub
Springfield, MO
09.2021 - 04.2023
- Crafted and served diverse cocktails, ensuring high-quality customer experiences.
- Maintained cleanliness and organization of bar area to meet health and safety standards.
- Managed inventory levels, placing orders to maintain stock and minimize waste.
- Collaborated with kitchen staff to coordinate food and drink service efficiently.
Education
High School Diploma -
Blackman High School
Murfreesboro, TN06-2018
Skills
- Mentorship
- Training evaluation
- Materials design
- Attention to detail
- Clear communication
- Exceptional customer service
Timeline
NSO Corporate Trainer
Big Whiskey's American Bar & Grill
07.2025 - Current
Line Cook
Big Whiskey's American Bar & Grill
04.2023 - Current
Physical Artist
Big Whiskey's American Bar & Grill
04.2023 - Current
Bartender
Schultz and Dooley's Pub
09.2021 - 04.2023
High School Diploma -
Blackman High School