AUGUST VICENTI
Richmond,VA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
Work History
Audi Parts Consultant/Supply Chain Analyst
Audi Richmond
06.2022 - Current
- Collaborate with technicians and clients to identify, locate, and facilitate the purchase of automotive parts, contributing to seamless and efficient transactions.
- Utilize specialized computer software tailored for efficient task completion.
- Stock and organize dealerships inventory, including monitoring stock levels, count adjustment, and replenishment.
- Specialize in reading and interpreting automotive schematics.
- Offer technical assistance to customers and service technicians.
- Improved parts inventory management by implementing an efficient tracking system.
- Reduced order processing time with accurate data entry and prompt communication.
Audi Customer Experience Manager
Audi Richmond
05.2021 - 06.2022
- Led product specification training of all Audi products and features for Audi Brand Specialist and Technologist teams.
- Supported and oversaw technologists during the sales consultation and new vehicle delivery process.
- Being the main point of contact for the client to answer questions about products.
- Increased employee retention through effective training and mentorship programs.
Audi Technologist
Audi Richmond
09.2019 - 05.2021
- Elevated sales indirectly by offering customers comprehensive product information, providing valuable insights into Audi products.
- Highlighted the unique technical features and corresponding client benefits, effectively promoting the brand.
- Delivered exceptional customer service through engaging discussions and insightful presentations.
- Offered insight into Audi products to clients as part of the sales conversations.
- Proactively approached clients in the showroom and discussed product information and facts.
Inclusions Specialist
Weinstein JCC
07.2016 - 09.2019
- Worked directly with students and members who have physical and/or cognitive disabilities.
- Collaborated with fellow teachers, counselors, and parents on education curriculum.
- Provided a safe learning environment in which students practiced communication skills.
- Reviewed progress and conducted weekly meetings.
Education
ASSOCIATE OF SOCIAL SCIENCES -
J SARGENT REYNOLDS COMMUNITY COLLEGE
06.2018
ASSOCIATE OF BUSINESS ADMINISTRATION AND MANAGEMENT -
J SARGENT REYNOLDS COMMUNITY COLLEGE
06.2018
Skills
- Proficient in [Software]
- Suggestive Selling
- Staff Training
- Problem-Solving Skills
- Microsoft Office
- Zendesk
- CDK
- ETKA
- Java Script
Timeline
Audi Parts Consultant/Supply Chain Analyst
Audi Richmond
06.2022 - Current
Audi Customer Experience Manager
Audi Richmond
05.2021 - 06.2022
Audi Technologist
Audi Richmond
09.2019 - 05.2021
Inclusions Specialist
Weinstein JCC
07.2016 - 09.2019
ASSOCIATE OF SOCIAL SCIENCES -
J SARGENT REYNOLDS COMMUNITY COLLEGE
ASSOCIATE OF BUSINESS ADMINISTRATION AND MANAGEMENT -
J SARGENT REYNOLDS COMMUNITY COLLEGE
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