Augusta Osadebay
Lansdowne,PA
Summary
Healthcare professional with 15+ years of experience serving in different capacities as a Residential Counselor/ Direct Care Staff/ Supervisor. A proven track record of using excellent personal, communication, and organizational skills to lead and assist with, and fulfill organization and staffing needs. A team player, goal-oriented, and highly motivated problem solver.
Overview
21
21
years of professional experience
Work History
Residential Manager
The Communities of Don Guanella and Divine Providence
01.2004 - Current
- Supervises DPS in all aspects of their job, assisting, when necessary, in the total care of the individuals in assigned living area(s)/ community home
- Ensures adequate staffing for the community home in conjunction with the Residential Department using On-shift software, maintaining the prescribed levels of supervision and budgetary restrictions
- Supervises and monitors the implementation of Individual Support Plans (IPPs) of the residents, ensuring the completion and accuracy of all required documentation, including but not limited to Care Tracker, program goals, behavior tracking sheets, accountability checklists, and incident reports
- Participates in the Interdisciplinary Team Process including team, IPP, Incident, and Medical Meetings
- Ensures a safe, sanitary, and family-like environment in the community home by ensuring any physical plant concerns are quickly and correctly reported to the Maintenance Department and/ or Administration
- Oversees and assists in the planning of recreational, vocational, and community inclusion activities, chaperones group-sponsored trips/social functions, and participate as needed
- Maintains the shift report and communicates with the Assistant House Manager(s) or fellow House Manager(s) to ensure that all relevant information is shared to ensure the health and safety of everyone as well as the ongoing daily operations of the living area/ home; conducts the shift report meeting and emails
- Supports the individuals in their spiritual life by coordinating their attendance at mass, rosary, or other faith
- Ensures On-Call coverage 24 hours per day as assigned to ensure proper management oversight and ensure health and safety on all three shifts
- Conducts Incident Investigations as assigned by the Incident Management Coordinator
- Oversees the Medication Administration Process within the living area (Community Living), completing, practicum observations and medication Administration Record (MAR) reviews; providing immediate retraining as needed to ensure the health and safety of residents
- Oversees the daily operations of their assigned living area/ home (including but not limited to staffing conflicts, Ensures that all employees in the community home comply with the company policies and procedures as well as the requirements set forth by the Department of Health
- Ensures that each DPS and Assistant House Manager in their assigned living area(s)/ home maintains compliance with the Training Policy inclusive of all mandatory training; demonstrates competence and acquires certification in CPR/FA training as well as DPW Medication Administration Certification (Community Living), assisting to meet the training needs of DPS and Assistant House Managers as needed
- Works collaboratively with other departments to communicate the medical, social, and behavioral needs of individuals served, in a timely fashion
- Maintains professional communication with families, guardians, and
- Oversee the Personal Needs Allowance (PNA) funds for the individuals served, and petty cash funds, reviews purchases made and receipts for accuracy, submits receipts and change to the Client Accounts Manager
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Oversee, monitor, and supervise the administration and documentation of medication by certified DPW
- Direct oversight of all assistant group home managers and direct care staff
- Reported and documented maintenance requests and scheduled appropriate services.
Work Trainer
Devereux Foundation
10.2007 - 06.2012
- Responsible for the supervision of the packaging and recycling work area
- Supervise a minimum of 6-7 clients, ensuring they collect and package recyclable products
- Making sure all clients are engaged and completing their daily tasks
- Counseled clients on defining career and work-related goals and objectives
- Trained, supervised, and evaluated clients on the improvement of their skills.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
Residential Counselor
Northwestern Human Services
11.2006 - 09.2007
- Responsible for the overall programs for residents
- Manage monthly housing expenses and residents' medical appointments
- Organizing group activities, writing, and making sure the goals are implemented
- Redirected and provided counseling in times of crisis.
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Monitored and documented client progress toward meeting goals and objectives.
- Developed and maintained relationships with community resources to provide additional support services.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
- Helped develop and implement programs to foster community growth and development.
- Enforced policies and safety standards through building and room rounds.
Education
BACHELOR'S IN BUSINESS ADMINISTRATION -
STRAYER UNIVERSITY
Delaware County, PASkills
- Computer Literate
- Team player
- Problem Solver
- Excellent time management skills
- Building Maintenance
- Budgeting and financial management
- Operations Management
- Staff Management
- Policy Enforcement
- Medication Management
- Complaint Handling
- Supply Management
- Supply Coordination
Activities
- Volunteering
- Serving and singing at my church
- Travel
Timeline
Work Trainer
Devereux Foundation
10.2007 - 06.2012
Residential Counselor
Northwestern Human Services
11.2006 - 09.2007
Residential Manager
The Communities of Don Guanella and Divine Providence
01.2004 - Current
BACHELOR'S IN BUSINESS ADMINISTRATION -
STRAYER UNIVERSITY
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