Augusteen Lantier
Lodge & Letter
Wilson,WY
3
years of professional experience
Compassionate and dedicated individual with experience with customer-facing roles. Committed to bettering the patient experience by offering support and a safe space. Personable and has worked with patients in a medical setting as a volunteer. Eager to expand knowledge of occupational therapy while making a real difference in the process.
Work History
Volunteer
4 Months- Use strong interpersonal communication skills to get to know patients, improving overall experience and comfort.
- Offered companionship to patients, listening intently and having compassion for their situation.
- Organized personal volunteer schedule to maximize time spent assisting patients. Making sure to complete at least 2 hours of volunteering each week when possible.
- Collaborated with staff to address and fulfill patients' needs.
Volunteer
2 Years 7 Months- Engaged with seniors and families to foster connection and support
- Helped seniors navigate basic technologies, including sign-in systems and smartphones.
- Assisted seniors with various health conditions to get a nutritious meal and socialize with peers.
- Approached each shift with positivity and patience, typically speaking with 30+ people per shift and adapting to individual needs accordingly.
Day Camp Counselor
2 Months- Built and maintained positive relationships with campers, staff, and families.
- Provided first aid assistance, prioritizing camper health and well-being at all times.
- Supervised meal times, managed allergies and dietary restrictions, and encouraged healthy eating habits and good table manners.
- Managed daily schedule to balance structured activities and free time, enhancing camper engagement and satisfaction.
- Monitored participation of children aged 5-12 in recreational activities to provide assistance to participants.
Retail Worker
1 Year 8 Months- Resolved customer complaints promptly, contributing to positive store reputation and repeat business.
- Prioritized exceptional customer service, greeting customers, helping locate merchandise, and suggesting suitable options, sometimes helping 40+ customers over the course of the shift.
- Assisted with staffing by taking extra shifts during holidays and busy periods.
- Effectively operated computer systems to make the customer experience enjoyable and efficient.
Education
High School Diploma
- 4.0 GPA
Skills
Customer service
Relationship building
Teamwork and collaboration
Problem-solving
Organized and efficient
Time management
Dependability
Self motivation
Excellent communication
Positive attitude
Timeline
Volunteer
St. John's Health
06.2026 - CurrentRead More
Retail Worker
Lodge & Letter
02.2025 - CurrentRead More
Day Camp Counselor
Wilderness Adventures
06.2024 - 08.2024Read More
Volunteer
Senior Center Of Jackson Hole
03.2024 - CurrentRead More
Jackson Hole Community School
High School Diploma
Read More