Summary
Overview
Work History
Education
Skills
Websites
KEY QUALIFICATIONS
Timeline
Generic

AUGUSTINA KOKUKOKOR

Dallas

Summary

Administrative and operations professional with 4+ years of experience supporting executive teams, managing contracts, and driving client engagement. Proficient in Salesforce, Microsoft Dynamics, and legal documentation. Known for streamlining processes, building vendor relationships, and contributing to sales growth. Passionate about creating efficient systems and helping teams thrive.

Overview

4
4
years of professional experience

Work History

Executive Administrative Assistant

Paradigm Inc
02.2024 - 04.2025
  • Supported executive leadership with calendar coordination, travel logistics, and legal document preparation.
  • Created and maintained internal and client-facing contracts, reducing approval turnaround times by 25%.
  • Managed performance tracking through Salesforce and Dynamics 365, contributing to a more proactive reporting process.
  • Reviewed invoices and maintained financial logs, improving payment accuracy and reducing discrepancies.
  • Improved internal contract organization systems to ensure audit readiness and compliance.
  • Acted as liaison between vendors and clients, resolving documentation and payment issues efficiently.

Front Desk Assistant Manager

MassageLuXe Therapy
01.2023 - 06.2025
  • Managed front-office scheduling and operations for 20+ wellness staff, ensuring seamless client experience.
  • Implemented client recordkeeping protocols in compliance with HIPAA standards.
  • Conducted membership sales pitches to walk-in and call-in clients, consistently meeting monthly targets and earning commissions.
  • Onboarding and training new front desk staff, enhancing team performance and retention.
  • Prepared weekly operational reports, tracked payroll, and reconciled appointment data to ensure financial accuracy.
  • Led monthly reviews with management to identify workflow improvements and optimize scheduling efficiency.

Legal Intern

Homeless Entrepreneur
06.2022 - 08.2022
  • Prepared reports, grant applications, and policy summaries for outreach.
  • Supported litigation team by reviewing documents for relevancy, privilege, and responsiveness during discovery process.
  • Coordinated communication with government, nonprofits, and donors.
  • Updated CRM databases for contacts, donations, and campaign deliverables.
  • Drafted and edited internal and external communications.
  • Utilized legal databases such as Westlaw and LexisNexis for information retrieval.

Office Administrator

Topgolf
09.2021 - 05.2022
  • Managed guest communications, operations calls, and emails.
  • Reconciled account files and produced a monthly reports
  • Handled payroll duties, including Tipshare and payout tracking.
  • Processed refunds, verified documents, and maintained confidential records.
  • Managed inventory and prepared reports and internal documents.
  • Managed scheduling and logistics for meetings and events, enhancing team collaboration.

Operations Coordinator

United Nations OCHA
06.2021 - 08.2021
  • Scheduled stakeholder meetings and managed documentation.
  • Maintained official records and tracked inter-agency communications.
  • Handled priority correspondence and supported mission coordination.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Coordinated logistics for humanitarian response initiatives, ensuring timely resource allocation and support.

Education

Bachelor of Arts - Political Science

Old Dominion University
Norfolk, VA
05.2023

Master of Business Administration - undefined

West Chester University
West Chester, PA
06.2027

Skills

  • Procurement & Contract Support Records Management
  • Microsoft Office Suite SharePoint Google Workspace
  • Salesforce Microsoft Dynamics 365 SAP Concur
  • CRM Systems QuickBooks Zoom Document Proofing
  • Data Entry & Reporting Federal Systems (SAMgov, Momentum)
  • Problem-solving skills
  • Time management
  • Excellent communication

KEY QUALIFICATIONS

  • Contract Management: Experienced in reviewing, tracking, and managing contracts and invoices.
  • System Administration: Skilled in maintaining databases and managing documents across platforms.
  • Planning & Coordination: Strong multitasker with a track record of meeting administrative and operational deadlines.
  • Interpersonal Communication: Experienced in client, vendor, and executive coordination.
  • Professional Demeanor: Skilled in handling communication with clarity and professionalism.

Timeline

Executive Administrative Assistant

Paradigm Inc
02.2024 - 04.2025

Front Desk Assistant Manager

MassageLuXe Therapy
01.2023 - 06.2025

Legal Intern

Homeless Entrepreneur
06.2022 - 08.2022

Office Administrator

Topgolf
09.2021 - 05.2022

Operations Coordinator

United Nations OCHA
06.2021 - 08.2021

Master of Business Administration - undefined

West Chester University

Bachelor of Arts - Political Science

Old Dominion University

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