AUGUSTINA UKAH
Missouri City,Tx
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Ukah trucking Inc
Houston, TX
07.2017 - Current
- Provide administrative support to 50-person corporate office
- Manage meeting schedules and four conference room calendars for 10+ daily meetings
- Coordinate daily lunch orders; arrange catering for special events
- Prepare PowerPoint presentations for quarterly and annual meetings
- Assist with meeting minutes, draft post-meeting summaries for staff and leadership
- Book up to 6 trips per month, making travel arrangements including flights, hotels, and car rentals
- Screen up to 50 daily incoming calls, direct inquiries
- Negotiated new catering vendor contract, resulting in more vegan and gluten-free options and saving the company $13K annually
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Resolved billing discrepancies with vendors or customers promptly.
- Generated invoices for clients and tracked payments received from customers.
Administrative Assistant
P&O Express
Houston, TX
08.2014 - 06.2017
- Supported eight-person sales team
- Generated monthly sales reports and profit and loss statements
- Greeted 30+ incoming customers and answered 50+ incoming calls each day
- Assisted clients with pricing
- Coordinated quarterly trade show initiatives, including travel arrangements, table bookings, client dinner reservations, and marketing material preparation
- Drafted monthly newsletters, customer emails, and social media posts
- Organized 50+ customer files, including past orders, invoices, and receipts
- Developed social media presence across Facebook, Twitter, and Instagram, resulting in 5K+ new followers and a 20%+ increase in month-over-month engagement in 2016
- Implemented corporate frequent flyer program, reducing travel costs by 30%
Receptionist
Preston Designs
Houston, TX
01.2014 - 07.2014
- Assisted with special projects assigned by management when required.
- Monitored office supplies inventory and placed orders when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Medical Assistant
Trinity Hospital
07.2020
- Patient Intake and History: Greeting patients and their families, taking vital signs, and recording medical history
- Assisting Physicians: Supporting pediatricians during examinations and procedures by preparing the examination rooms, explaining procedures to patients, and offering assistance
- Administering Medications: Administering prescribed medications, vaccines, or treatments to pediatric patients as directed by the physician
- Patient Education: Educating parents and caregivers on pediatric health issues, providing instructions for medications or treatments, and offering guidance on child healthcare practices
- Handling Medical Records: Maintaining accurate and up-to-date medical records, including patient information, test results, and treatment plans
- Supporting Communication: Facilitating communication between healthcare providers, patients, and their families, ensuring that everyone is well-informed and comfortable with the provided care
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Administered injections, medications and treatments as directed by the physician.
Education
Bachelor of Science -
Grand Canyon University
01.2021
Bachelor of Science - Soil Technology
University of Technology
06.2020
Associate of Science Medical - Assisting
Dakota College at Bottineau
06.2018
Skills
- SUMMARY OF
- QUALIFICATIONS
- Five years’ experience in the Trucking administrative and
- Dispatching team
- Excellent interpersonal and communication skills
- Proficiency using Microsoft Office and page layout and design
- Software
- Fluency in spoken English
- SKILLS
- Microsoft Word, Excel, Outlook
- Editing & Proofreading
- Invoice Processing
- Office Administration
- Filing
Interests
HONORS AND ACTIVITIES , Member of Phi Theta Kappa, international honor society. Qualified for president’s List, . Member of the National scholar honor society
Timeline
Medical Assistant
Trinity Hospital
07.2020
Administrative Assistant
Ukah trucking Inc
07.2017 - Current
Administrative Assistant
P&O Express
08.2014 - 06.2017
Receptionist
Preston Designs
01.2014 - 07.2014
Bachelor of Science -
Grand Canyon University
Bachelor of Science - Soil Technology
University of Technology
Associate of Science Medical - Assisting
Dakota College at Bottineau