Augustine Chikamba

• Assisted in setting up and breaking down of props and fabrications.
• Floated between departments to assess needs and manage small tasks as assigned.
• Participated in pre-production planning such as scheduling, location scouting and equipment rental.
• Verified working condition of equipment prior to beginning of shoot.
• Performed routine maintenance on camera and other set equipment.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Accurately read, understood, and carried out written instructions.
• Maintained energy and enthusiasm in fast-paced environment.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Worked flexible hours; night, weekend, and holiday shifts.

- Filling up water jugs for regional events

- Detail orientation

- Cleaning up sanitizing Westfield offices

- In charge of trainers having their ice buckets full up to 26 fields

- No supervision while maintaining a positive attitude

- Was asked to work another day on short noticed because of short staffing

• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
• Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
• Received check, cash and credit card payments from customers, gave back balance and maintained accounts of payments received on daily basis.
• Rinsed objects and placed on drying racks or used cloth, squeegees or air compressors to dry surfaces.
• Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
• Washed exterior vehicles' body, applied top coat or polish, and detailed interior, utilizing equipment and tools.
• Performed exterior waxing, carpet shampooing and leather treatment.
• Mixed solutions and vehicle cleaning solutions, abrasive compositions and other compounds.
• Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
• Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
• Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
• Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.

• Greeted guests, promoted specials and took orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Executed sandwich artistry duties with very low occurrence of errors.
• Operated manual and electric appliances to peel, slice and trim food.
• Shared information with customers about menu items, preparation methods and ingredients.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Kept kitchen, counter and dining areas cleaned and sanitized.
• Accurately operated cash register to process customer payments.
• Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Prepared salads, soups and sandwiches for customers.
• Replenished serving stations with fresh food and cleaned up spills.
• Prepared recipe ingredients by washing, peeling, cutting and measuring.