Augustine Garcia
Saint Louis,Mi
Summary
Skilled Area Manager with experience mentoring and directing new team members.
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Detail-oriented Manager successful in building and motivating dynamic teams while cultivating company culture comfortable for staff and highly productive. Motivated team leader driven to cut company costs and boost revenue through innovative management and sales techniques.
Proficient professional with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives.
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Talented Area Manager offering expertise ensuring customers continue to receive top-notch service within the defined area.
Exceptional professional with experience maximizing profitability and increasing market share. Superior skills in repositioning bottom producing stores by upselling personalized product offerings. Effective at assessing business operations and determining how to best enhance business environment.
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
Area Manager
Team Lyders (Taco Bell)
Brighton
05.2025 - 11.2025
- Managed daily operations across multiple locations to ensure smooth workflows.
- Trained team members on company policies and operational procedures.
- Coordinated inventory management and product distribution for timely deliveries.
- Conducted regular inspections to maintain safety and compliance standards.
- Implemented training programs to enhance staff performance and efficiency.
- Oversaw scheduling to optimize workforce allocation and resource use.
- Collaborated with upper management to align operational goals with company vision.
- Resolved customer concerns by providing effective and timely solutions.
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Resolved conflicts between employees or customers in a professional manner.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Provided guidance on the implementation of new policies and procedures in stores.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Monitored and evaluated district performance to ensure goals were met.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Boosted team morale and overall revenue by creating sales contests.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Revitalized underperforming teams and transformed profitability and productivity through targeted training.
- Streamlined operational efficiencies by successfully hiring top talent driving productivity.
- Organized promotional activities such as special events or discounts campaigns in stores.
- Identified business opportunities by analyzing consumer trends within local markets.
- Planned material and equipment needs to drive on-time delivery in concert with project schedule.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Maximized sales by effectively rolling out new incentive programs across regional stores.
- Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
- Implemented new processes and procedures tactfully and passionately.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Identified and developed top talent to promote performance-oriented culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
- Cultivated positive rapport with associates and team leadership.
Area Manager
Northland Investments Inc (Taco Bell)
Houghton
10.2001 - 11.2025
- Managed daily operations across multiple locations to ensure smooth workflows.
- Trained team members on company policies and operational procedures.
- Coordinated inventory management and product distribution for timely deliveries.
- Conducted regular inspections to maintain safety and compliance standards.
- Implemented training programs to enhance staff performance and efficiency.
- Oversaw scheduling to optimize workforce allocation and resource use.
- Collaborated with upper management to align operational goals with company vision.
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Oversaw the recruitment process for new staff members including interviewing and training.
- Resolved conflicts between employees or customers in a professional manner.
- Established strong relationships with vendors to secure competitive pricing and best quality products.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Inspected store facilities regularly to ensure compliance with safety regulations and standards.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Scheduled regular meetings with store teams to discuss objectives, performance metrics and customer feedback.
- Coordinated with store managers to develop plans for improving operational efficiency.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Provided guidance on the implementation of new policies and procedures in stores.
- Supervised business functions, employee staffing, customer retention and financial accountability for stores.
- Monitored and evaluated district performance to ensure goals were met.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Boosted team morale and overall revenue by creating sales contests.
- Conducted periodic reviews of inventory levels and product mix in stores.
- Ensured that store personnel adhered to company policies related to cash handling, security systems, hygiene standards.
- Reviewed staffing needs to ensure adequate coverage at all times in stores.
- Revitalized underperforming teams and transformed profitability and productivity through targeted training.
- Streamlined operational efficiencies by successfully hiring top talent driving productivity.
- Identified business opportunities by analyzing consumer trends within local markets.
- Organized promotional activities such as special events or discounts campaigns in stores.
- Planned material and equipment needs to drive on-time delivery in concert with project schedule.
- Maintained an up-to-date knowledge of industry trends, legal requirements and competition activities.
- Maximized sales by effectively rolling out new incentive programs across regional stores.
- Boosted revenues by delivering effective sales training, issue resolution techniques and staff mentoring on company's web-based collections system.
- Coached Store Managers on developing effective sales strategies and building customer loyalty.
- Authored and updated production reports and personnel records to facilitate operational decisions.
- Coordinated preventive and predictive maintenance programs to maintain optimal equipment functionality.
- Implemented new processes and procedures tactfully and passionately.
- Conferred with technical and administrative staff to devise and implement corrective actions.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Cultivated positive rapport with associates and team leadership.
- Identified and developed top talent to promote performance-oriented culture.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Analyzed business performance data and forecasted business results for upper management.
- Proposed or approved modifications to project plans.
- Created and managed budgets for travel, training, and team-building activities.
- Implemented quality control measures to uphold company standards.
Education
Forest Hills Northern
Grand Rapids, MISkills
- Training programs
- Inventory management
- Operational efficiency
- Employee recruitment
- Recognition program
- ServSafe certified Proctor
- Customer service
- Team management
- Conflict resolution
- Data analysis
- Process improvement
- Leadership development
- Performance management
- Budget management
- Market analysis
- Safety compliance
- Staff training and development
- Relationship building and management
- Employee scheduling
- Equipment maintenance coordination
- Recruitment and hiring
- Resource allocation
- Quality assurance
- Systems and software expertise
- Customer relationship management
- Goals and performance
- Staff management
- Staff training
- Facility inspections
- Staff scheduling
- Operations
- Supply chain management
- Vendor management
- Lean manufacturing
- Talent review
- Operations management
- Sales expertise
- Business development
- Production data analysis
- Territory management
- Controlling costs
- Sales minded
- Business development and planning
- Staff development
- Profit maximization
- Brainstorming ideas
- Team development
- Database management
- Order management
- Financial management
- District growth management
- Client relationship building
- Interpersonal communication
- Budgeting skills
- Tactical business planning
- Technology proficiency
- Policies and procedures
- Training and coaching
- Profitability optimization
- Recruiting and hiring
- Multi-unit management
- Goal setting and performance metrics
- Business planning
- Projections development
- Compliance monitoring
- Attention to detail
- Operations oversight
- Decision-making
- Business administration
- Guidelines development
- Project planning
- Team leadership
- Customer relations
- Staff supervision
- Human resource management
- Group presentations
- Contract management
- Sales forecasts
- Advertising management
Certification
- ServSafe Certified Proctor
Timeline
Area Manager
Team Lyders (Taco Bell)
05.2025 - 11.2025
Area Manager
Northland Investments Inc (Taco Bell)
10.2001 - 11.2025
Forest Hills Northern