AUGUSTINE MULAI
Columbus,OH
Summary
Logical Data Analyst skilled in Python, SQL, Excel, Tableau and database management. Self-directed and proactive professional with vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes. Methodical with significant experience in data mining and statistical analysis. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and reliable Data Analyst with strong ability in Data Management. Highly organized, proactive and punctual with team-oriented mentality.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Data Analyst
Jamila Transportation Inc
Columbus, OH
07.2023 - Current
- Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
- Served as a liaison between external organizations and partners involved in delivering programming services.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Developed dashboards with Tableau to monitor key performance indicators.
- Provided data-driven solutions to support decision making.
- Gathered requirements from stakeholders to design data models and reports.
- Leveraged SQL queries to extract, transform and load data into databases.
- Translated raw data into meaningful information using statistical techniques.
- Conducted exploratory analysis of complex datasets using Python libraries such as NumPy and Pandas.
- Optimized existing database structures for better performance on analytics tasks.
- Collaborated with stakeholders across the organization to understand their needs from a data perspective.
- Maintained documentation of all the processes related to Data Analysis.
- Utilized advanced analytics tools such as SAS, SPSS, Excel PowerPivot, to manipulate large volumes of structured and unstructured data sets.
- Conducted data analysis to prepare forecasts and identify trends.
- Collected, tracked and evaluated current business and market trend data.
Rokel Commercial Bank
Government Of Sierra Leone
Freetown, Western Urban
06.2019 - 07.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered products to customer locations on time.
- Achieved cost-savings by developing functional solutions to problems.
Relationship Management Officer
ZENITH BANK, Sierra Leone Limited
Freetown, Western Urban
01.2013 - 03.2014
- Analyzed data trends related to customer feedback surveys in order identify areas needing improvement.
- Created presentations summarizing key findings from research projects conducted by departmental teams.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Bachelor of Science - Business Administration And Management
IPAM-University of Sierra Leone
Freetown, Sierra Leone02-2019
MBA - Business Analytics
Lehigh University
Bethlehem, PASome College (No Degree) - Banking And Financial Institution
University of Illinois At Urbana-Champaign
Champaign, ILSome College (No Degree) - Project Management Specialization
University of California, Irvine
Irvine, CASome College (No Degree) - Data Analytics
JanBask Professional Training
Virginia, USA.Skills
Data Analytics (Python,
Structured Query Language
(SQL), Tableau, and Machine
Learning
Microsoft Office (MS Word, Excel,
PowerPoint)
Customer Service
Business Ethics
Sales and Marketing Fundamental
Cash Management
Time Management
Problem-solving
Leadership
Critical thinking and Problem solving
Communication
Affiliations
- Student Union Government
- Honours Society
- Soccer Coach-Business Admin. Dept
- Basketball
Accomplishments
- US Presidential Award for Outstanding Community Service
- Second Best Honours Graduation Student-IPAM-University of Sierra Leone
Certification
- Professional Certificate in Data Analytics
- Professional Certificate in Project Management
- Certificate in Banking and Financial Services
- Certificate in Marketing
References
References available upon request.
Timeline
Data Analyst
Jamila Transportation Inc
07.2023 - Current
Rokel Commercial Bank
Government Of Sierra Leone
06.2019 - 07.2022
Relationship Management Officer
ZENITH BANK, Sierra Leone Limited
01.2013 - 03.2014
Bachelor of Science - Business Administration And Management
IPAM-University of Sierra Leone
MBA - Business Analytics
Lehigh University
Some College (No Degree) - Banking And Financial Institution
University of Illinois At Urbana-Champaign
Some College (No Degree) - Project Management Specialization
University of California, Irvine
Some College (No Degree) - Data Analytics
JanBask Professional Training
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