Summary
Overview
Work History
Education
Skills
Websites
Core Competencies
Military Service
Timeline
Generic

Augusto Uyenco III

Tracy,CA

Summary

Dynamic Technology Solutions Lead at Johnson & Johnson with expertise in Data Management and Business Systems Analysis. Proven track record in enhancing IT operations and compliance through innovative process improvements. Adept at collaborating across departments to drive operational efficiency and resolve complex technical challenges, ensuring robust IT infrastructure and security.

Overview

26
26
years of professional experience

Work History

Technology Solutions Lead, MES

Johnson & Johnson
Raritan, NJ
01.2022 - Current
  • Coordinated with internal teams to develop solutions that meet business needs.
  • Developed and implemented new processes to ensure efficient IT operations.
  • Researched new technologies that could be used to enhance existing IT infrastructure.
  • Collaborated with other departments to identify areas where technology can improve operational efficiency.
  • Ensured compliance with company policies regarding IT security protocols.
  • Created reports summarizing key findings related to system performance or usage trends.
  • Conducted regular system maintenance and performance monitoring activities.
  • Monitored system performance metrics to identify areas for improvement or optimization.
  • Identified and resolved complex technical problems in a timely manner.
  • Monitored system performance metrics such as uptime, response times, throughput levels.
  • Researched, documented, and escalated support cases to higher levels of support when unable to resolve issues using available resources.

Business Systems Analyst

Genentech Inc.
01.2019 - 12.2021
  • North America/Latin America support representative in the global IT Quality team supporting IT Quality, Information Security, and Data Privacy Governance and Compliance
  • Functional Roles: Data Management, Business Systems Analysis, Data Reporting/Analysis
  • Supported the development and management of Enterprise Cloud applications used to assess risk and compliance with global IT Quality, Information Security, and Data Privacy policies
  • Data Privacy Tools Specialist with a full understanding of company and regulatory CCPA and GDPR policies and processes

Business Systems Analyst (Contractor)

Gilead Sciences
09.2018 - 12.2018
  • Supported the Enterprise Content Management Platform development team in managing Quality documentation and processes

Programmer Analyst

Olympus Surgical Technologies
01.2016 - 08.2018
  • Lead programmer and support analyst for the Service and Repair System for Olympus's North America Endoscope Repair Operations
  • Functional Roles: Systems and Software Programmer, Business Systems Analysis, IT Support, Data Reporting/Analysis

Business Analyst (Contractor)

Fresenius Medical Care
05.2015 - 12.2016
  • Ensured the successful completion of this medical device manufacturing site's MES implementation project as part of the Manufacturing Operations Special Projects team
  • Functional Roles: Business Systems Analysis
  • Significantly improved production line instructions that were also complaint with quality document standards
  • Completed and performed instrument and process validation and qualification protocols on the MES

System Administrator

Stryker Corp.
04.2014 - 03.2015
  • One of 4 globally distributed system administrators supporting Stryker's global quality and regulatory reporting systems used for CAPAs, Non-Conformances, Complaints, and MDRs and UDIs
  • Functional Roles: Systems Administration, Data Reporting/Analysis
  • Developed and maintained trusted relationships with global regulatory and quality systems users

Systems and Applications Developer

Life Technologies Inc
01.2009 - 10.2013
  • Developed Line-of-Business (LOB) applications and Enterprise level Manufacturing Execution Systems (MES) individually and as part of an embedded IT team following industry best practices and standards for Validated Computer Systems
  • Functional Roles: Software and Systems Development and Support, Business Systems Analysis, Data Reporting/Analysis
  • Developed, implemented, and supported software for manufacturing workflow controls, process automation, inventory management, distribution and packaging, and data warehousing
  • Programmed, and implemented web-based Manufacturing Control and Reporting System

Product Engineering Scientist

Applied Biosystems Inc.
05.2006 - 12.2008
  • Developed novel manufacturing processes, systems and applications for New Product Introductions (NPIs)- Oligonucleotide Assays and MicroArrays
  • Functional Roles: Software and Mfg. Process Development, Business Systems Analysis

Database Manager

Earth Tech Inc.
San Jose, CA
09.1999 - 05.2006
  • Maintained detailed documentation regarding all aspects of the organization's databases including design specifications, usage policies, user roles and privileges.
  • Identified opportunities for automation of manual processes within the organization's databases.
  • Resolved complex technical issues related to the database layer of applications.
  • Created and managed databases for various applications, ensuring performance optimization and scalability.
  • Developed, implemented and maintained database systems to ensure data accuracy and integrity.

Education

Bachelor of Science - Biology

San Francisco State University

Skills

  • IT operations
  • Process improvement
  • System integration
  • Technical troubleshooting
  • Project management
  • Regulatory compliance
  • Cloud applications
  • Performance monitoring
  • Team collaboration
  • Risk assessment
  • Customer relationship management
  • Effective communication
  • Documentation management
  • Automation tools
  • Capacity planning
  • IT infrastructure
  • Technical leadership
  • Service delivery
  • ITIL framework
  • Incident management
  • Application support

Core Competencies

Mined and migrated data from structured and unstructured electronic data sources, Created scripts for Business Intelligence data analysis and reporting, Programmed web-based real-time dashboard for a Statistical Process Controls project, Played key role in auditing and troubleshooting ERP-MES, and inventory control systems, Supported project reports with data modeling and analysis, Generated functional and technical specifications for systems and process development, Gathered and analyzed user requirements on new and continuous improvement projects, Assisted with Gap Analyses on IT systems and manufacturing processes, Performed Risk Analyses on system upgrades, process controls, and data migration projects, Actively contributed in Failure Mode and Effects Analyses on systems and processes (FMEA), Championed site efforts: Agile/SCRUM, Continuous Improvement, Compliance, and Lean/Six Sigma, Effectively presented process metrics (KPIs) reports across multiple domains and corporate verticals, Experienced in concurrent roles with multiple projects: analyst, programmer, and production support, Designed, programmed, and configured IT systems: Manufacturing, RnD, Repair, Supply Chain, Compliance, Contributed to system/application testing, verification and validation efforts, Generated technical documents: SOPs, diagrams, user requirements, end-user training, Provided Helpdesk Support, and Management for Enterprise-level IT Systems and Applications, Ensured compliance in IT systems, ITIL ITSM, Validated Computer Systems, SDLC, Open Platform Communication, Agile/SCRUM, cGMP, cGLP, ISO 13485/9001, FDA 21 CFR part 11/820, QMS, Complaint Handling, eMDR, FDA UDI, Data Warehousing, Data Governance, ETL/ELT, Geographical Information Systems (GIS), Business Intelligence, KPIs, Production Control, LEAN/Six Sigma, Product Lifecycle Mgmt. (PLM), Statistical Process Controls, GAP Analysis (process and systems), IQ/OQ/PQ, Inventory Serialization and Aggregation, Barcode Label Design, Camstar MES, Rockwell FTPC (Datasweep), TrackWise, .Net (C#, VB), Java, XML/XSD/XSLT, VBA, HTML, Oracle PL/SQL, SAP Business Objects/BI, Microsoft Power BI, Agile, WindChill, ServiceNow, BMC Remedy, Veeva Vault, Pegasystems, Enterprise Architect, Visio, MS-Office/O365, MS-Access, LucidChart, Google Office Suite, MS-Visual Studio, LabView, Eclipse, ColdFusion, Seagull BarTender, Zebra Label Printers, Helpdesk and Technical IT Support, Process Engineering and Validation, Computer Systems Validation, Object-Oriented Programming, Relational Database Mgmt. Systems, Web Applications Development (client, server)

Military Service

United States Navy / Naval Reserves, 01/01/91 - 12/31/99, Mess Management Specialist

Timeline

Technology Solutions Lead, MES

Johnson & Johnson
01.2022 - Current

Business Systems Analyst

Genentech Inc.
01.2019 - 12.2021

Business Systems Analyst (Contractor)

Gilead Sciences
09.2018 - 12.2018

Programmer Analyst

Olympus Surgical Technologies
01.2016 - 08.2018

Business Analyst (Contractor)

Fresenius Medical Care
05.2015 - 12.2016

System Administrator

Stryker Corp.
04.2014 - 03.2015

Systems and Applications Developer

Life Technologies Inc
01.2009 - 10.2013

Product Engineering Scientist

Applied Biosystems Inc.
05.2006 - 12.2008

Database Manager

Earth Tech Inc.
09.1999 - 05.2006

Bachelor of Science - Biology

San Francisco State University
Augusto Uyenco III
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