AUGUSTUS DAUTEL
Kansas City,MO
Summary
Highly driven individual successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to promote individual career growth. Excellent communication skills with clients, vendors, and coworkers
Overview
11
11
years of professional experience
Work History
Relocation Manager
Safe Haven Security
Kansas City, MO
09.2023 - 04.2024
- Developed strong relationships with clients to grow business networks
- Updated and expanded client databases within assigned territory
- Stayed current on customer trends and requirements
- Used knowledge of company products and services to recommend solutions to customers
- built and established relationships with customers, enabling long-term partnerships.
Truck Care General Manager
Love’s Travel Stops
Kansas City, MO
08.2018 - 07.2023
- Manage preventative maintenance scheduling, quality, and customer satisfaction
- Guided management and supervisory staff to promote smooth operations.
- Listen to and resolve customer complaints regarding services, products, or personnel
- Created schedules and monitored payroll to remain within budget.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
- Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific service forms
- Provide staff with assistance in performing difficult or complicated duties
- Generate and strive to increase labor sales
- Ensure that vehicles are being serviced properly while utilizing technicians efficiently
- Plan and prepare work schedules, and assign associates to specific duties
- Attend company meetings to exchange product information and coordinate work activities with other locations
- Tracked monthly sales to generate reports for business development planning.
- Recruited, interviewed and hired qualified staff for open positions.
Server/Bartender
Chilis Bar & Grill
Lawrence, KS
08.2013 - 06.2018
- Provided exceptional service to high volume of daily customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Business
University of Kansas
05.2018
Business Management
Kansas State University
05.2013
High School Diploma -
Abilene High School
05.2012
Skills
- Proficient with computers and software, including Microsoft Office
- Strong decision-making skills with results-driven approach
- Client Relations
- Verbal and Written Communication
- Account Management
- Advertising and Marketing
- Recruitment
- Project Managemen
- Data Review
- Training and Coaching
- Outstanding communication
- Excellent organizational skills
- Keen eye for detail
- Food & beverage experience
- Vendor Negotiations
- Vendor Relationships
- Time Management skills
Timeline
Relocation Manager
Safe Haven Security
09.2023 - 04.2024
Truck Care General Manager
Love’s Travel Stops
08.2018 - 07.2023
Server/Bartender
Chilis Bar & Grill
08.2013 - 06.2018
Business
University of Kansas
Business Management
Kansas State University
High School Diploma -
Abilene High School